How to Set Up a Winning Customer Success Program
JUNE 11, 2020
In 2019, 83% of Customer Success teams increased in size. In short, it’s the way you ensure that your customers are getting the most value they can out of your products and services. They have an in-depth understanding of all your product features, take the most out of the different service models available to them and, in general, feel positive about their experience with your brand. And as we all know, word-of-mouth and voice of customer data go a long way.