Communication Strategies: Listening Stages
The Communication Blog
APRIL 29, 2011
Listening is actually a complex of processes and skills and so it’s convenient to divide the listening process into stages or steps. This is a five-stage model and seems to get at most, if not all, of the essential listening processes and, more important, enables us to identify the relevant skills at each stage. Here five stages are identified: Receiving, understanding, remembering, evaluating, and responding. Listening at the Receiving Stage.