Expert insights. Personalized for you.
The impacts of non-lawyer ownership could lower the fee for providing legal services. If the business folks in town owned the small law firm specializing in divorce, the price for that service could plummet. MORE
That's especially in professional services which have become a buyer's market. Now the successful in professional services do backflips to send a very different message. The dominant persona for rainkmakers in professional services is that nothing they think or do is about them. An excellent role model for presence in professional services is the mother fully engaged with her toddler. MORE
Uncategorized media spokesperson spokesperson MORE
In brandname professional services, those big powerful clients are kings and queens. On "Mad Men," in the professional services world of advertising, when Lucky Strike announced it was pulling its account, the agency went into meltdown mode. Jane Genova helps you get it for products, services, points of view, causes, branding, careers after-50, and college admission. Few or none will say "no" to them. That's just the way it goes. MORE
The professional services marketplace keeps mutating. That's why those of us who have to develop new business must keep experimenting with strategies and then the tactics within those big plans. That's what I had learned in September 2016. The results have been amazing. Currently I have three different sets of ghostwriting clients. One came from networking. I kept up a relationship with a crisis communications expert who had switched public relations firms. MORE
Luckily, cloud based services have resolved that problem. But these services don’t just allow presentations to be shared online; they also come with their own set of handy features that can help you do so much more than just share your slides. There was a time when sharing a PowerPoint file with someone who did not have PowerPoint was such an nuisance. MORE
As with other professional services such as management consulting spending on public relations is being classified as "discretionary." This is the era of public relations. MORE
To those categories of products, services, and creatures might be added financial services firms. Yet, usually with great authority the financial services firms predict millions of dollars will be needed for retirement or semi-retirement. So, if the financial services industry doesn't back off with the statistical theatrics then some of us should find a clever plaintiff law firm. Opioids, energy production, lead paint, and the two barking dogs next dog. MORE
Details. careers MORE
Readers of this blog asked for more information on the coaching services/intuitive readings on professional matters which I provide. Here is a backgrounder Download BackgrounderonJaneGenovaIntuitiveReaderforCareers. Intuitive psychic readings and coaching for your career and job search. MORE
At the first tasting room yesterday we met Mike, a soon-to-be grad student studying management. His background is varied, from studying at the Culinary Institute of America to serving in the Air Force. Right off the bat, I discovered that his management philosophy is very similar to my public speaking philosophy. Being in the hospitality field, he's noticed that many who work in hospitality are rather inhospitable, a challenge the industry needs to address. MORE
In professional services, long insulated by old-fashioned premium branding, price is emerging as a deal-breaker. Forever, the business and legal media have been reporting on the need to reform traditional billing practices in the legal sector. After all, the Golden Age of Law Firms, which ended with the global financial crash of 2008, is long past. MORE
To those not sophisticated about the game in professional services, the haircuts and even going without salary may seem like a nuisance, not a serious financial situation. Consuming lots of expensive services such as nannies and personal assistants. MORE
The customer service staff were friendly, supportive and helpful. Imagine if every company offered such great service. What service do you offer? Customer Service Amazon KindleI have had my Amazon Kindle for about 18 months (6 months out of warranty), and a few weeks ago it started behaving strangely, in that whenever it went onto standby, it would crash. So, I started a live chat with Amazon support on their website to see if we could resolve it. MORE
" Therefore, those who are savvy about how to position and package their skills/services have already rebranded. Ghostwriting, one service I provide, is expensive. It's the brutal law of supply and demand. There is a glut of those who identify themselves as "writers." " That glut will continue to swell in number as advertising revenues decline and media outfits, both establishment and digital-first, lay off. MORE
The media spotlight on alleged sexual harassment has widened the territory covered to include professional services. The #MeToo in professional services, be the niche law or public relations, is more about the plain-vanilla abuse of power. No surprise, the high-stakes career world of law has surfaced on the radar. Whether it's teaching law or practicing it, lots of money, status, and shot at celebrity are involved. Big Names as#MeToos in Law. MORE
At the first tasting room yesterday we met Mike, a soon-to-be grad student studying management. His background is varied, from studying at the Culinary Institute of America to serving in the Air Force. Right off the bat, I discovered that his management philosophy is very similar to my public speaking philosophy. Being in the hospitality field, he's noticed that many who work in hospitality are rather inhospitable, a challenge the industry needs to address. MORE
What's going on in the legal sector also is what keeps the majority of us in other kinds of professional services up at night. Each professional services firm has to establish and keep reviewing its unique pricing approaches. They range from the current demand for a specialized service to the brand equity of the firm/experts. Successful professional services firms figure out what that 20% must be. MORE
There are speakers and trainers who make their living teaching companies about customer service--what it is, and how to deliver it. Maybe these are state workers, and feel that service or being cordial isn't their job. Tags: customer service hospitality courtesy I think stories tell it best. We stopped at a highway rest stop on a recent car trip to another state. The kind of place that's part of the state highway system. Food, trinkets, etc. MORE
" However, in legal services, an old-line branch of professional services, it may be branding which is the disruptor. Accounting firm PwC now provides legal services in the U.S. Law.com reports that, according to Acritas, PwC is now the number-one brand in providing alternate legal services. PwC has been innovative in how it delivers and prices legal services. Some, such as Scott Galloway, contend search engines and Alexa are killing branding. MORE
[Excerpt from Everything You Wanted to Know about Freelance Writing – [link]. Note : See companion post: Setting your corporate writing rate – [link]. Before you quote on a project, you need to define the scope of the project. To do this, you have to ask the client a number of questions: 1. When does the project start? When is the project due? What am I expected to produce (the deliverable)? Who will I work with as the primary point person? MORE
Regardless of how you feel about the name, you are invited to book any of my coaching services in October ( see this page ) at a 20% discount! In order to secure the discounted rate, you must book and pay for the service in October. Is T alktoberfest too corny of a name for a promotion to celebrate my fifth year in business ? I thought so. MORE
Sure, Walmart has installed lots of self-service check-out robots. But, alongside that automation there has emerged a very personal service. That customer service representative scans all your items, right there. No other discount grocery outlet on the main drag here in Austintown, Ohio can compete with that human and fast service. There you might be standing in a human-kind of check-out line or looking like you might be ready to check out. MORE
Even the financial services industry, known for pushing various forms of retirement accounts, is recognizing the shift. Retirement. That was invented in the late 19th century. Before that there was no need for it since life spans were so short. Now, with life spans reaching triple digits, the concept is being phased out. What's replacing it is Next. MORE
Election 2020, coronavirus, and the (mostly) soaring Dow leave little room for any attention to what's traditionally considered entertainment. Yes, even the Oscars are a hard sell. MORE
Paul Lima offers consulting services for freelance writers and editors, and other independent practitioner. Work one-on-one by email or phone to discuss the business of freelance writing and editing or starting almost any service-based business. Business Training Freelance Writing - General Marketing Your Services business of freelance writing freelance writing freelance writing consulting services Paul Lima MORE
While reading hubby's company newsletter last week, I came across some excellent retail customer service tips, which I've adapted for speakers. Guess what: If you're a speaker, you're in customer service, too! Take a look at the most successful examples of good customer service and think about how you can apply them to your speaking engagements. Share your additional customer service tips in the comments! MORE
When Shnaider did not pay the fee for service Judge Sullivan granted the law firm's request to withdraw from the case. In professional services, being stiffed after pulling out all stops to do a good job for the client is soul-wrenching. Jane Genova helps you get it for products, services, points of view, causes, branding, careers after-50, and college admission. Even elite law firms get stiffed. MORE
More and more, presenters are presenting online, using webinar services. So I thought I’d share my experience and maybe comparing webinar services will help you make a choice. Here’s my story of my experience with comparing webinar services–Google+ Hangouts on Air, GoToWebinar (including GoToMeeting), and Zoom. When you pay for a webinar service and they change the interface, they send you an email about it, with tutorials. MORE
Does the current state of technological progress indeed allows the provision of effective remote healthcare services? What does the future of telehealth hold for the patients and services providers? However, many were prompted to use remote healthcare services during the outbreak. MORE
What is new is that even staid professional services firms are using quizzes for attracting new businesses. The challenge in professional services, since prospects are sophisticated, is to make the quiz content engaging for educated consumers. After all, the purpose of professional services is to provide solutions to complex problems. Quiz marketing is nothing new. MORE
The specialness of legal services is over. It used to be: No, you never messed about the fee you had to pay the law firm. The work itself was to o important and you figured they could mow you down in legal actions if you tried to stiff them - or even delayed sending the check. That was then. Now, as Elizabeth Olson reports in Big Law Business , clients are both taking the time to inspect each item on the bill and foot-dragging on actually ponying up the money. MORE
But you will develop expertise in marketing communications for a professional services firm. This help-wanted is for a small law firm in Fairfax, VA. The pay is relatively low - $15 an hour. Add media relations to that and you will be in the money, down the road. Here are the details and how to apply. careers MORE
Tom Wilson, chief executive officer at Allstate, predicts that artificial intelligence (AI) will have the force of a tsunami in services. Here he is quoted in Fortune. But, in this era of Cruel Capitalism, Allstate has made a smart move. Perhaps the motivation was paternalistic (Allstate could embrace the ethos of Corporation as Family). Perhaps it just makes good business sense in that skills are retained and recycled. MORE
The jolly tech expert in the store recommended I purchased a tech subscription service. Service was available 24/7. Over a number of months I called the service - 888-315-5073. Several more times I phoned the Office Depot subscription service about the same problem. Today I cancelled the service. I requested a return of all the money I had already paid to the service. With that money I could have gone to online service BoxAid. MORE
Service excellence is shown at its best when things go wrong. Communication Customer Service customer service First of all full disclosure; Cybercellar gave me a R100 discount voucher to try out their website with the aim of writing a blog post about it “if you feel that we are worth mentioning, we believe we are!, it will be appreciated.” Well they gave me R100 to spend on wine; of course I am going to use it! MORE
Among the most soul-wrenching experiences in professional services is this: Pulling out all stops to serve the client and then getting stiffed. Lawyers get stiffed just like many of the rest of us in professional services. Reflection: Not being paid for work well done is a brutal rite of passage in professional services. Jane Genova helps you get it for products, services, points of view, causes, branding, careers after-50, and college admission. MORE
The sales pitches of the financial services industry are stuck back in the 20th century. It was then that language about "financial security" could be used. Now, when a financial planner leverages that phrase, the smart among us in The New Aging smirk. Yeah, financial planners, watch your language. Financial security. Hahaha. We recall what happened in 2008. Some of our portfolios haven't bounced back yet. In addition, we did what we were "told." MORE
When you find your voice in the service of helping others, and rise to the occasion, you never know to what other successes it will lead you. Many presenters find they are first moved to speak in public not by professional or business requirements, but because somebody needs to stand-up for their community. A local need or a perceived injustice means that somebody needs to step up to the plate. MORE
While reading hubby's company newsletter last week, I came across some excellent retail customer service tips, which I've adapted for speakers. Guess what: If you're a speaker, you're in customer service, too! Take a look at the most successful examples of good customer service and think about how you can apply them to your speaking engagements. Share your additional customer service tips in the comments! MORE
The whole game has changed throughout professional services, ranging from management consulting to public affairs. Among the shifts since the good old days of the 20th century in professional services are: Increased competition. For instance, startups and lone rangers in a service such as marketing communications are taking on the established brands. Eyes are always open for a better service at a lower price. MORE
Everywhere, personal-services front lines will have to review unusually large tips on small credit-card purchases. Given the media coverage Serina Wolfe's $5,000 "revenge tip" has received, this new form of domestic violence is bound to have plenty of copy cats. Who hasn't become enraged with a soulmate at some time? And this whacks that man or woman right in the wallet. MORE
Meanwhile, though, both Uber and Lyft threaten to shut off their ride-hailing services throughout California, reports MarketWatch. It will be interesting to observe if there is a public outcry about Uber's and Lyft's considering no-service. MORE
The cookie jar probably looks very inviting to lawyers who, from the get-go, consider themselves the smartest in the whole world. After all, doesn't that merit them more than the usual amount of cookies? Isn't it just a matter of time before they can figure out how to pull that off? That's one way of understanding why successful lawyers self-destruct through everything from creating fake invoices to simple overbilling (hoping the client won't pick it up). MORE
Services Related Topics SlideModel
MARCH 11, 2021
Does the current state of technological progress indeed allows the provision of effective remote healthcare services? What does the future of telehealth hold for the patients and services providers? However, many were prompted to use remote healthcare services during the outbreak.
PowerPoint Tips
JANUARY 8, 2016
More and more, presenters are presenting online, using webinar services. So I thought I’d share my experience and maybe comparing webinar services will help you make a choice. Here’s my story of my experience with comparing webinar services–Google+ Hangouts on Air, GoToWebinar (including GoToMeeting), and Zoom. When you pay for a webinar service and they change the interface, they send you an email about it, with tutorials.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Craig Strachan - Keep Talking!
APRIL 29, 2013
Service excellence is shown at its best when things go wrong. Communication Customer Service customer service First of all full disclosure; Cybercellar gave me a R100 discount voucher to try out their website with the aim of writing a blog post about it “if you feel that we are worth mentioning, we believe we are!, it will be appreciated.” Well they gave me R100 to spend on wine; of course I am going to use it!
Craig Strachan - Keep Talking!
APRIL 28, 2011
The customer service staff were friendly, supportive and helpful. Imagine if every company offered such great service. What service do you offer? Customer Service Amazon KindleI have had my Amazon Kindle for about 18 months (6 months out of warranty), and a few weeks ago it started behaving strangely, in that whenever it went onto standby, it would crash. So, I started a live chat with Amazon support on their website to see if we could resolve it.
Six-Figure Freelancer Blog
MAY 28, 2011
Paul Lima offers consulting services for freelance writers and editors, and other independent practitioner. Work one-on-one by email or phone to discuss the business of freelance writing and editing or starting almost any service-based business. Business Training Freelance Writing - General Marketing Your Services business of freelance writing freelance writing freelance writing consulting services Paul Lima
Jane Genova: Speechwriter - Ghostwriter
FEBRUARY 25, 2020
The impacts of non-lawyer ownership could lower the fee for providing legal services. If the business folks in town owned the small law firm specializing in divorce, the price for that service could plummet.
Six-Figure Freelancer Blog
JANUARY 6, 2014
[Excerpt from Everything You Wanted to Know about Freelance Writing – [link]. Note : See companion post: Setting your corporate writing rate – [link]. Before you quote on a project, you need to define the scope of the project. To do this, you have to ask the client a number of questions: 1. When does the project start? When is the project due? What am I expected to produce (the deliverable)? Who will I work with as the primary point person?
Jane Genova: Speechwriter - Ghostwriter
MARCH 9, 2017
That's especially in professional services which have become a buyer's market. Now the successful in professional services do backflips to send a very different message. The dominant persona for rainkmakers in professional services is that nothing they think or do is about them. An excellent role model for presence in professional services is the mother fully engaged with her toddler.
Jane Genova: Speechwriter - Ghostwriter
APRIL 18, 2020
Readers of this blog asked for more information on the coaching services/intuitive readings on professional matters which I provide. Here is a backgrounder Download BackgrounderonJaneGenovaIntuitiveReaderforCareers. Intuitive psychic readings and coaching for your career and job search.
Jane Genova: Speechwriter - Ghostwriter
AUGUST 11, 2017
What is new is that even staid professional services firms are using quizzes for attracting new businesses. The challenge in professional services, since prospects are sophisticated, is to make the quiz content engaging for educated consumers. After all, the purpose of professional services is to provide solutions to complex problems. Quiz marketing is nothing new.
Presentation Guru
MAY 25, 2017
Luckily, cloud based services have resolved that problem. But these services don’t just allow presentations to be shared online; they also come with their own set of handy features that can help you do so much more than just share your slides. There was a time when sharing a PowerPoint file with someone who did not have PowerPoint was such an nuisance.
Jane Genova: Speechwriter - Ghostwriter
MARCH 29, 2019
The sales pitches of the financial services industry are stuck back in the 20th century. It was then that language about "financial security" could be used. Now, when a financial planner leverages that phrase, the smart among us in The New Aging smirk. Yeah, financial planners, watch your language. Financial security. Hahaha. We recall what happened in 2008. Some of our portfolios haven't bounced back yet. In addition, we did what we were "told."
Speak Schmeak
DECEMBER 20, 2010
While reading hubby's company newsletter last week, I came across some excellent retail customer service tips, which I've adapted for speakers. Guess what: If you're a speaker, you're in customer service, too! Take a look at the most successful examples of good customer service and think about how you can apply them to your speaking engagements. Share your additional customer service tips in the comments!
Jane Genova: Speechwriter - Ghostwriter
MARCH 5, 2017
The professional services marketplace keeps mutating. That's why those of us who have to develop new business must keep experimenting with strategies and then the tactics within those big plans. That's what I had learned in September 2016. The results have been amazing. Currently I have three different sets of ghostwriting clients. One came from networking. I kept up a relationship with a crisis communications expert who had switched public relations firms.
Jane Genova: Speechwriter - Ghostwriter
JUNE 19, 2020
" Therefore, those who are savvy about how to position and package their skills/services have already rebranded. Ghostwriting, one service I provide, is expensive. It's the brutal law of supply and demand. There is a glut of those who identify themselves as "writers." " That glut will continue to swell in number as advertising revenues decline and media outfits, both establishment and digital-first, lay off.
Jane Genova: Speechwriter - Ghostwriter
OCTOBER 4, 2018
" However, in legal services, an old-line branch of professional services, it may be branding which is the disruptor. Accounting firm PwC now provides legal services in the U.S. Law.com reports that, according to Acritas, PwC is now the number-one brand in providing alternate legal services. PwC has been innovative in how it delivers and prices legal services. Some, such as Scott Galloway, contend search engines and Alexa are killing branding.
Jane Genova: Speechwriter - Ghostwriter
OCTOBER 25, 2018
The whole game has changed throughout professional services, ranging from management consulting to public affairs. Among the shifts since the good old days of the 20th century in professional services are: Increased competition. For instance, startups and lone rangers in a service such as marketing communications are taking on the established brands. Eyes are always open for a better service at a lower price.
Jane Genova: Speechwriter - Ghostwriter
OCTOBER 24, 2018
In brandname professional services, those big powerful clients are kings and queens. On "Mad Men," in the professional services world of advertising, when Lucky Strike announced it was pulling its account, the agency went into meltdown mode. Jane Genova helps you get it for products, services, points of view, causes, branding, careers after-50, and college admission. Few or none will say "no" to them. That's just the way it goes.
Jane Genova: Speechwriter - Ghostwriter
DECEMBER 30, 2014
But you will develop expertise in marketing communications for a professional services firm. This help-wanted is for a small law firm in Fairfax, VA. The pay is relatively low - $15 an hour. Add media relations to that and you will be in the money, down the road. Here are the details and how to apply. careers
Speak Schmeak
OCTOBER 4, 2010
Regardless of how you feel about the name, you are invited to book any of my coaching services in October ( see this page ) at a 20% discount! In order to secure the discounted rate, you must book and pay for the service in October. Is T alktoberfest too corny of a name for a promotion to celebrate my fifth year in business ? I thought so.
Speak Schmeak
DECEMBER 20, 2010
While reading hubby's company newsletter last week, I came across some excellent retail customer service tips, which I've adapted for speakers. Guess what: If you're a speaker, you're in customer service, too! Take a look at the most successful examples of good customer service and think about how you can apply them to your speaking engagements. Share your additional customer service tips in the comments!
Jane Genova: Speechwriter - Ghostwriter
AUGUST 15, 2019
Sure, Walmart has installed lots of self-service check-out robots. But, alongside that automation there has emerged a very personal service. That customer service representative scans all your items, right there. No other discount grocery outlet on the main drag here in Austintown, Ohio can compete with that human and fast service. There you might be standing in a human-kind of check-out line or looking like you might be ready to check out.
Jane Genova: Speechwriter - Ghostwriter
APRIL 23, 2020
To those not sophisticated about the game in professional services, the haircuts and even going without salary may seem like a nuisance, not a serious financial situation. Consuming lots of expensive services such as nannies and personal assistants.
Jane Genova: Speechwriter - Ghostwriter
APRIL 30, 2019
The jolly tech expert in the store recommended I purchased a tech subscription service. Service was available 24/7. Over a number of months I called the service - 888-315-5073. Several more times I phoned the Office Depot subscription service about the same problem. Today I cancelled the service. I requested a return of all the money I had already paid to the service. With that money I could have gone to online service BoxAid.
Jane Genova: Speechwriter - Ghostwriter
MAY 8, 2020
Details. careers
Speak Schmeak
JULY 17, 2009
At the first tasting room yesterday we met Mike, a soon-to-be grad student studying management. His background is varied, from studying at the Culinary Institute of America to serving in the Air Force. Right off the bat, I discovered that his management philosophy is very similar to my public speaking philosophy. Being in the hospitality field, he's noticed that many who work in hospitality are rather inhospitable, a challenge the industry needs to address.
Speak Schmeak
JULY 17, 2009
At the first tasting room yesterday we met Mike, a soon-to-be grad student studying management. His background is varied, from studying at the Culinary Institute of America to serving in the Air Force. Right off the bat, I discovered that his management philosophy is very similar to my public speaking philosophy. Being in the hospitality field, he's noticed that many who work in hospitality are rather inhospitable, a challenge the industry needs to address.
Jane Genova: Speechwriter - Ghostwriter
OCTOBER 23, 2017
The media spotlight on alleged sexual harassment has widened the territory covered to include professional services. The #MeToo in professional services, be the niche law or public relations, is more about the plain-vanilla abuse of power. No surprise, the high-stakes career world of law has surfaced on the radar. Whether it's teaching law or practicing it, lots of money, status, and shot at celebrity are involved. Big Names as#MeToos in Law.
Jane Genova: Speechwriter - Ghostwriter
AUGUST 4, 2017
What's going on in the legal sector also is what keeps the majority of us in other kinds of professional services up at night. Each professional services firm has to establish and keep reviewing its unique pricing approaches. They range from the current demand for a specialized service to the brand equity of the firm/experts. Successful professional services firms figure out what that 20% must be.
Jane Genova: Speechwriter - Ghostwriter
MAY 21, 2020
As with other professional services such as management consulting spending on public relations is being classified as "discretionary." This is the era of public relations.
TJ Walker Interactive
OCTOBER 4, 2013
Uncategorized media spokesperson spokesperson
Jane Genova: Speechwriter - Ghostwriter
DECEMBER 14, 2019
The cookie jar probably looks very inviting to lawyers who, from the get-go, consider themselves the smartest in the whole world. After all, doesn't that merit them more than the usual amount of cookies? Isn't it just a matter of time before they can figure out how to pull that off? That's one way of understanding why successful lawyers self-destruct through everything from creating fake invoices to simple overbilling (hoping the client won't pick it up).
Jane Genova: Speechwriter - Ghostwriter
JULY 7, 2019
Everywhere, personal-services front lines will have to review unusually large tips on small credit-card purchases. Given the media coverage Serina Wolfe's $5,000 "revenge tip" has received, this new form of domestic violence is bound to have plenty of copy cats. Who hasn't become enraged with a soulmate at some time? And this whacks that man or woman right in the wallet.
The Presenter's Blog
FEBRUARY 20, 2013
When you find your voice in the service of helping others, and rise to the occasion, you never know to what other successes it will lead you. Many presenters find they are first moved to speak in public not by professional or business requirements, but because somebody needs to stand-up for their community. A local need or a perceived injustice means that somebody needs to step up to the plate.
Jane Genova: Speechwriter - Ghostwriter
JANUARY 2, 2019
Even the financial services industry, known for pushing various forms of retirement accounts, is recognizing the shift. Retirement. That was invented in the late 19th century. Before that there was no need for it since life spans were so short. Now, with life spans reaching triple digits, the concept is being phased out. What's replacing it is Next.
Speaking Of...
SEPTEMBER 27, 2010
There are speakers and trainers who make their living teaching companies about customer service--what it is, and how to deliver it. Maybe these are state workers, and feel that service or being cordial isn't their job. Tags: customer service hospitality courtesy I think stories tell it best. We stopped at a highway rest stop on a recent car trip to another state. The kind of place that's part of the state highway system. Food, trinkets, etc.
Jane Genova: Speechwriter - Ghostwriter
FEBRUARY 9, 2020
Election 2020, coronavirus, and the (mostly) soaring Dow leave little room for any attention to what's traditionally considered entertainment. Yes, even the Oscars are a hard sell.
Jane Genova: Speechwriter - Ghostwriter
OCTOBER 17, 2018
Among the most soul-wrenching experiences in professional services is this: Pulling out all stops to serve the client and then getting stiffed. Lawyers get stiffed just like many of the rest of us in professional services. Reflection: Not being paid for work well done is a brutal rite of passage in professional services. Jane Genova helps you get it for products, services, points of view, causes, branding, careers after-50, and college admission.
Jane Genova: Speechwriter - Ghostwriter
OCTOBER 12, 2018
When Shnaider did not pay the fee for service Judge Sullivan granted the law firm's request to withdraw from the case. In professional services, being stiffed after pulling out all stops to do a good job for the client is soul-wrenching. Jane Genova helps you get it for products, services, points of view, causes, branding, careers after-50, and college admission. Even elite law firms get stiffed.
Jane Genova: Speechwriter - Ghostwriter
JUNE 29, 2018
Tom Wilson, chief executive officer at Allstate, predicts that artificial intelligence (AI) will have the force of a tsunami in services. Here he is quoted in Fortune. But, in this era of Cruel Capitalism, Allstate has made a smart move. Perhaps the motivation was paternalistic (Allstate could embrace the ethos of Corporation as Family). Perhaps it just makes good business sense in that skills are retained and recycled.
Jane Genova: Speechwriter - Ghostwriter
OCTOBER 8, 2018
To those categories of products, services, and creatures might be added financial services firms. Yet, usually with great authority the financial services firms predict millions of dollars will be needed for retirement or semi-retirement. So, if the financial services industry doesn't back off with the statistical theatrics then some of us should find a clever plaintiff law firm. Opioids, energy production, lead paint, and the two barking dogs next dog.
Jane Genova: Speechwriter - Ghostwriter
FEBRUARY 15, 2019
In professional services, long insulated by old-fashioned premium branding, price is emerging as a deal-breaker. Forever, the business and legal media have been reporting on the need to reform traditional billing practices in the legal sector. After all, the Golden Age of Law Firms, which ended with the global financial crash of 2008, is long past.
Jane Genova: Speechwriter - Ghostwriter
DECEMBER 21, 2018
The specialness of legal services is over. It used to be: No, you never messed about the fee you had to pay the law firm. The work itself was to o important and you figured they could mow you down in legal actions if you tried to stiff them - or even delayed sending the check. That was then. Now, as Elizabeth Olson reports in Big Law Business , clients are both taking the time to inspect each item on the bill and foot-dragging on actually ponying up the money.
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