I’m proud to consider myself a salesperson

Inter-Activ Presenting and Influencing

I decided to talk about being a salesperson and the perceptions that many people have about sales and the selling process. So many people seem to automatically associate the word selling with many negative connotations such as high pressure, foot in the door, manipulation, conning someone into buying something they don’t want or can’t afford. Today , to be an effective salesperson you need to have a different approach.

How to Increase Your Sales Even When You’re an Experienced Salesperson

Pivotal Public Speaking

I’m in the market for a new car. I want a small SUV in the Honda CR-V / Toyota RAV-4 class. I’ll use this car primarily for commuting and weekend errand running. Since I don’t see gas prices declining, I want a four cylinder with good gas mileage. Because I drive a car until it has 100,000 miles on it, I want it fully loaded with nearly every option available. I want something with cargo capacity so I’m looking at the small SUVs.

Preppy Perv Who Had It All Takes 10-Year Plea Deal

Jane Genova: Speechwriter - Ghostwriter

The universe blessed Cameron McDermott with good looks, pedigree, a prep school education, a good job as a medical device salesperson, and a trust fund.

2018 52

The Economist Called Me Today

Jane Genova: Speechwriter - Ghostwriter

The salesperson with a cultured clipped British accent informed me that the subscription price was going up tomorrow. On my smartphone, the phone number had an international code. So, I answered it, with great hope that I was going to land another global account. 

High Online Traffic - But, That Might Not Convert into Calls To Action (CTA)

Jane Genova: Speechwriter - Ghostwriter

It is well-known that when we download a freebie we can expect a contact from a salesperson. The blog, tweet, Facebook post, and/or LinkedIn Update might receive plenty of traffic, including likes, shares, and comments. But those don't necessarily convert into Calls To Action (CTA).

2018 52

6 Presentation Mistakes Every Professional Should Avoid

Duarte Blog

Is a salesperson motivated by the goal of remaining compliant? That’s something a salesperson would listen to. “There’s this one guy at my company who…”. So began my in-flight conversation about presentations and presentation mistakes. This happens a lot.

2017 109

Your audience has simple requests: Can you fulfill them?

Speak Schmeak

What did this salesperson do wrong? Yet the salesperson failed to make an appointment. The salesperson failed to let the buyer sample the product. You have a new business. Your product is chocolate-chip cookies.

164K Jobs Created - Irrelevant to Aging Unemployed/Underemployed

Jane Genova: Speechwriter - Ghostwriter

The mindset and tactics have to be that of a seasoned salesperson. The playbook is based on psychology, particularly the salesperson's.   No smart salesperson goes into the pitch with the assumption that there will be a close.

2018 52

Your audience has simple requests: Can you fulfill them?

Speak Schmeak

What did this salesperson do wrong? Yet the salesperson failed to make an appointment. The salesperson failed to let the buyer sample the product. You have a new business. Your product is chocolate-chip cookies.

Marketing Professional Services - Google Is Our Store Front

Jane Genova: Speechwriter - Ghostwriter

The salesperson, of course, was limited to the products on the shelf. Traditional large and midsized law firms should join the small ones and solos in feeling threatened by the online, on-demand services of LegalZoom. It has managed to migrate from B2C to B2B.

2018 52

The Christmas Tale of Three Tries

Jane Genova: Speechwriter - Ghostwriter

There was an introverted writer who fancied herself a gifted salesperson.     She never again foisted herself on any organization as a salesperson. Dmyla - Dreamstime.com.

Megyn Kelly's "Sunday Night" - Ratings Hit New Low of 3.1 Million Viewers

Jane Genova: Speechwriter - Ghostwriter

As a salesperson would put it:  This dog don't hunt.    That might be the best way to describe Megyn Kelly on "Sunday Night."  "  Kelly can't seem to connect with the audience. And that audience is drifting away.

2017 52

Communication is Easy and Difficult: An Exercise

The Communication Blog

Nodding to a colleague when passing each other, asking a salesperson where a particular item is, or arranging to meet a friend after class—most people would agree—are relatively easy interactions. I'm developing this exercise for possible use in the new edition of Human Communication and I thought it might be of interest more generally for just about any course in speech communication or interpersonal communication.

2015 100

Trump's War on Science, Yawn - Marketplace Doesn't Give a Damn

Jane Genova: Speechwriter - Ghostwriter

Even the most non-green car salesperson knows to hammer the great miles per gallon. The shock of Trumpism is over. Vanity Fair can headline with the president's war on science.

2017 52

The Sales Presentation

Pivotal Public Speaking

They are clear that a sales presentation should be a dialogue between salesperson and audience. Volumes have been written about the skills needed for successful sales presentations. Advice abounds about how to present benefits, not features; how to conduct product demos; how to use influencing techniques; how to establish rapport; how to close; and more.

Sales 40

Supply Chains - Something Might Be Rotten in State of Ohio

Jane Genova: Speechwriter - Ghostwriter

They directly involved, first, salesperson Dave Bradfield and, then, owner Greg Greenwood. Vendor relations are right up there with customer service when it comes to operating a successful global business. Therefore, my encounters, as a possible vendor, with Greenwood Chevrolet , Austintown, Ohio, were quite puzzling.

Ohio 40

Sell more at a better rate: Do this NOW in your next email!

SpeakerSue Says...

Can you find the errors in selling and judgement made by this salesperson? She emails the salesperson with a few questions. Here is the salesperson’s response (plus my smarmy comments). Here is the salesperson’s 17th email : Sophie!!! Can you figure out why this is a loser’s email and what must be done to sell better? Here’s the backstory: The customer is interested in the hotel for an upcoming meeting.

Email 40

The Cool Kids: We can sell more, to better cut of client by not trying to be one

Jane Genova: Speechwriter - Ghostwriter

  Think about it: When is the last time you purchased something from a cool salesperson?  I bought my new car at an East Haven, Connecticut dealership because from the get-go, the salesperson focused on me. The Cool Kids are everywhere.

2014 56

OBSESSION! Grant G. Sarbinoff Was Allegedly a Busy Guy

Jane Genova: Speechwriter - Ghostwriter

It might be a lost love, a lost job, the promotion we didn't receive, the disrespect we perceive we were a victim of and/or being cheated by a salesperson. Obsession is the theme of so much great literature. The classic example is the novel "Moby Dick."

2017 56

Presentation Skills - Using Humor In Sales

Great Public Speaking

Another advantage of humor is that it can help break down the status barrier between the salesperson and the client. It helps build a rapport and a sense of we instead of you and me which makes your point of view, as the salesperson, much more persuasive.

Displaced Professionals - Sure, Demand for Frontline Healthcare Workers Is Growting, But.

Jane Genova: Speechwriter - Ghostwriter

  Think about it: Some salespersons and some waiters make a lot of money through commission and tips. The displaced professional has become the new Everyman and Everywoman. The factors range from technological change to simple aging.

2016 61

Ch 19: Idea Acceptance: Now What? (Everything You Wanted To Know About Freelance Writing)

Six-Figure Freelancer Blog

you move from the domain of salesperson to that of a supplier of words. What you do once an editor says “yes” can be as important as how you pitch your ideas. Upon having your proposal accepted by an editor, you have to discuss a number of details with your editor before you write. After all, once the editor says, “Yes, I’d love to buy that article from you.” Editors tend to be busy people but they also tend to be professional.

Retirement - Road Less Traveled by Those Determined Not to Become Invisible

Jane Genova: Speechwriter - Ghostwriter

In Japan , there is cosmetics salesperson Yoskio Lida. In America there are media tycoon Rupert Murdoch and investment guru Warren Buffett. Both are in the late 80s. Neither indicate they will be retiring. She is 85. She also shows no signs of retiring from work.

2017 52

Talking for a Living - Struggle to Find the Right "Stage" Persona

Jane Genova: Speechwriter - Ghostwriter

Salesperson. Corporate Executive. Motivational speaker. Politico. And, yes, Comic. All those roles involve talking for a living.    To succeed mandates finding the right "stage" persona.

2017 52

The Sales Presentation

Professionally Speaking...

They are clear that a sales presentation should be a dialogue between salesperson and audience. Volumes have been written about the skills needed for successful sales presentations. Advice abounds about how to present benefits, not features; how to conduct product demos; how to use influencing techniques; how to establish rapport; how to close; and more.

Sales 100

Sins of Sons, Well-Being of Parents - Cameron McDermott, Andrew Bachman

Jane Genova: Speechwriter - Ghostwriter

He had worked as a medical device salesperson. The New York Post refers to Carmeron McDermott, 31, as a preppy trust-fund kid in the headline. So, of course, we are all going to be all-eyeballs. The read isn't disappointing.

2017 52

"The Founder" - Business Builder As Anti-Hero

Jane Genova: Speechwriter - Ghostwriter

No, he couldn't see beyond his hunger for a bigger life than he was leading as a traveling salesperson in the Midwest. The 2016 film "The Founder" exposes the iconic Ray Kroc as a ruthless business mogul. His total focus was on his own success.

2017 52

Reverse Mirroring: Best salespeople pick up on pain points

Jane Genova: Speechwriter - Ghostwriter

 There's a gold mine for the salesperson in studying the source of their pain, what has not worked in relieving it, and what seems like it can work. In traditional seminars on selling we learn about mirroring.  That's the basic strategy salespeople leverage.

2013 67

Public Speaking: Service After The Sale

Great Public Speaking

About every three months she gets a letter from the salesperson who sold it to her. Following Up After the Sale Humor and lightheartedness can be used after the sale to maintain a nonthreatening presence with the customer. This also helps create loyal customers and repeat business. Customers see that you didn't disappear immediately after getting their money. My office assistant bought a new Saturn automobile a few years ago.

Professional Public Speaking - Sexist Language

Great Public Speaking

A salesman is now a salesperson. The use of sexist language is something you must also be careful to avoid in order to be in tune with today's society. There is an excellent section about this topic in the book Speak Like a Pro by Margaret Bedrosian. A fireman is now a firefighter.

How to Avoid Half Cadence Video Simulations

Jane Genova: Speechwriter - Ghostwriter

For example, the goal may be to sell 20 more cars per salesperson this year. The first time I immersed myself in a video-based simulation, I felt like something was off, uneasy,, or just plain awkward.

2017 52

Tom Antion: Humor In Sales Presentations

Great Public Speaking

His conclusion: You can become a more effective and successful salesperson by using humor in your sales presentation. If anytime is critical to create excitement in a presentation, this is it.

Sales 55

Tom Antion - More Sales Tips

Great Public Speaking

Some salespersons get so wrapped up in telling jokes they forget to go for the business. Don't forget to make your sales pitch. Use testimonials. They can be delivered live by happy clients who are willing to help you or in writing or by video or audio tape.

Sales 52

Thought Leaders Are Sales Reps - Fundamentals Of Selling

Jane Genova: Speechwriter - Ghostwriter

Kennedy's eloquent rhetoric was a salesperson's keen understanding about what the American people needed and wanted. Ask successful businesspeople their "secret." " Most, in one way or another, will answer: Knowing how to sell.

2015 60

Brain Space - For Lease To Process Extreme Angst

Jane Genova: Speechwriter - Ghostwriter

You just lose it, punch the salesperson multiple times for bringing you a narrow, instead of a wide, size 8 shoe. Despite five years of mindfulness practice, my brain remains wired to process extreme angst.

2015 56

Making Choices

The Communication Blog

The real estate salesperson who urges you to make a quick decision because others are interested, is likely banking on your stress leading you to emphasize the positives in the new home and to ignore the negatives. Here is a Word file of an article published in Etc: A Review of General Semantics , vol. 73, no 2, April 2016, pp. 173-179. The journal is a bit behind its normal publication schedule so this was just published. Making Choices* Living is a process of making choices.

2018 100

Wicked Smart Trumps Wit: The new source of power selling

Jane Genova: Speechwriter - Ghostwriter

So, it hurts the job applicant, salesperson, and entrepreneur to default into wit. No Employers, clients, and customers want wicked smart. 

Ch. 18: Finding Markets (from “Everything You Wanted To Know About Freelance Writing”)

Six-Figure Freelancer Blog

Working as a freelance writer is as much a business as working as an insurance salesperson or a widget manufacturer. Chapter 18: Finding Markets: It takes work to run a business, any business. I happen to find it more fulfilling than selling insurance or manufacturing widgets, primarily because I like to write. Because I enjoy writing, I avoided the business aspects of my work in the beginning and, by golly, I didn’t get paid to do much writing.

"The Diabolical Genius of an Ancient Scourge" - SCIENTIFIC AMERICAN leverages tactics of Creative Nonfiction

Jane Genova: Speechwriter - Ghostwriter

  Since Creative Nonfiction is so mainstream, audiences expect publishers, public speakers, and even the door-to-door salesperson to be producing narratives. Science is a business.  Big business.

2013 52

Persuasion Technique: Imagine This!

inCredibleMessages

Price compares a salesperson’s “pitch” to classical hypnosis, as follows (in italics with slight adaptions): A Salesperson’s communication may go like this: When you own this home you are going to love holding her in you arms, late at night, while sitting by this fireplace. An article on the power of suggestion in persuasive communication relays an important lesson for business communicators. Most of us approach persuasion as an exercise in logic and statistics.