Corporate Crisis Response Blueprint, Pt I

Matt Eventoff

2) Crisis Response/Crisis Communication Plan. You must have a written crisis response plan. I often ask executives if their organization has a crisis response and communication plan. 3) Assemble your direct Crisis Response/communication Team… Today! Who will be responsible for communicating internally to ensure that no one is “talking outside of school.” An unfortunate reality of life is that crises occur, and they often occur when we least expect it.

Protect Your Reputation Today…Your Crisis Response Blueprint, Pt II.

Matt Eventoff

Crisis Fact # 2 – The crisis itself is often not what causes the most harm to an organization or an individual – the response is. ” Part I of this series addressed the first 5 steps to address when developing your organization’s Crisis Response Blueprint. Practice putting yourself in a semi-stressful position through crisis response drills. Whose responsibility is this?

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Crisis Response – Plan to Protect Your Corporate Reputation… Today, Pt I

Matt Eventoff

2) Crisis Response/Crisis Communication Plan. You must have a written crisis response plan. I often ask executives if their organization has a crisis response and communication plan. 3) Assemble your direct Crisis Response/communication Team… Today! Who will be responsible for communicating internally to ensure that no one is “talking outside of school.” An unfortunate reality of life is that crises occur, and they often occur when we least expect it.

5 Common Crisis Response Mistakes

More than PowerPoint...

Let’s explore 5 common crisis communication response mistakes… and what to do instead. Don’t cover up: take responsibility. to view together to plan for crisis response. I’ve seen all five of these mistakes play out in the media recently. How about you? Don’t ignore warning signs: conduct routine threat assessments. Don’t speculate: verify and confirm facts. Don’t say “No Comment” or “I Don’t Know” : drill tough questions.

How Timely is Your Response?

Speaker Launcher

All of these people take their business response time very, very seriously. The post How Timely is Your Response? David Avrin does it. Ryan Estis does it. Lisa Larter does it. Joe Calloway does it. They endeavor to get back to people with such speed that it makes the client’s head spin. I love it and I think we should all strive […]. appeared first on Jane Atkinson.

No Response - The Preferred Response

Jane Genova: Speechwriter - Ghostwriter

There must be a response, even if it's an interim one stating not much. But, in so many other professional and personal encounters, no response has become the preferred option. The ethos of No Response has not seemed to have changed during this season of supposedly good feeling. Sure, there are exceptions. The media ask the Chief Executive Officer of Corporation if the company plans to eliminate 8,000 jobs.

Ohio - Model for Aggressive Response to COVID-19

Jane Genova: Speechwriter - Ghostwriter

The quick response of Ohio to the late onset of COVID-19 illnesses in the state could provide a model for future management of healthcare crises. The initial cases had been diagnosed in the Cleveland metro area. The incidences occurred significantly later than those on the coasts.    The latest move has been to shut down all sit-down dining facilities, including in bars, within a few hours this evening. If the restaurant or bar stocked up on booze for St.

2020 40

Cathy McMorris Rogers and the SOTU response. Yoda or Jindal?

The Presenter's Blog

It’s the most unenviable job in politics: delivering the response to the President’s State of the Union address. If delivering the SOTU response is a plum handed to rising stars, then it’s a Hunger Games of a plum. A high-wire act performed over circling sharks, the number one goal is simply to avoid coming out of it as chum. To emerge merely a chump can be considered success. The problem is that everybody remembers when it all goes wrong, but few remember when it goes OK.

2014 112

Post-Brock Turner - Stanford's Response

Jane Genova: Speechwriter - Ghostwriter

"[Stanford] The elite northern California school - which faced widespread scrutiny after former swimmer Brock Turner was convicted of sexually assaulting an unconscious woman outside a fraternity - announced on Monday that 'hard olcohol' and 'shots' of liquor would be banned from all on-campus parties open to undergraduates." " - Sam Levin, The Guardian, August 22, 2016. Here is the article.

In Presentations, Audiences Have Responsibilities Too

Professionally Speaking...

However, audiences have some responsibilities in this partnership called a presentation. Here are the key obligations an audience has in order to fulfill their "contractual" responsibilities: 1. When appropriate, laugh or smile in response to what the presenter says. As Seth Godin says , being a responsible audience member has big paybacks -->> more energy and insight from the presenter and more focused answers to your questions.

Three tips for directing your audience's response

Speak Schmeak

Have you ever asked your audience a question, only to be bombarded with personal stories and responses that shifted the direction of where you wanted to go? Have you ever asked a question and gotten no response at all? When you improve your question-asking strategies, you are more likely to get the responses you want that help to illustrate the points you're trying to make. That way, you get an active response, a show of hands.

Direct 139

Video: Get the response you want from your audience

Speak Schmeak

Remember this blog post about asking questions in a way that you get the response you want from the audience? Well, now it's a video! And updated , to boot. Check it out. Engaging the Audience Video Public Speaking Techniques and Strategies

Clinton: ‘I Take Responsibility’ For Security Ahead of Benghazi Attack

TJ Walker Interactive

Uncategorized attack Benghazi Hillary clinton Responsibility security

‘SNL’ Mocks ‘Fox & Friends’ And Republicans’ Sandy Response With Louis C.K. (VIDEO)

TJ Walker Interactive

VIDEO) Response Sandy Saturday Night LiveUncategorized 'Fox & Friends' Republicans 'SNL' Mocks Louis C.K.

Video: Get the response you want from your audience

Speak Schmeak

Remember this blog post about asking questions in a way that you get the response you want from the audience? Well, now it's a video! And updated , to boot. Check it out. Engaging the Audience Video Public Speaking Techniques and Strategies

"The Good Doctor" - Raw Depiction of Being Different & Society's Response

Jane Genova: Speechwriter - Ghostwriter

The new ABC Monday night series "The Good Doctor" can help society understand people who are different. And, hopefully, accommodate working alongside them. In this narrative, the human being who doesn't conform to "normal" is Dr. Sean Murphy. He is not only autistic. In addition, his background includes severe poverty and family trauma.    Tonight's debut episode is a very in-your-face depiction of how those who are different are discriminated against.

Lou Dobbs: Obama “Has An Absolute Anathema Toward Personal Responsibility” For His Presidency

TJ Walker Interactive

Uncategorized "Barack Obama (US President)" Lou Dobbs fox Fox Business news Presidency Responsibility

Kaavya Viswanathan's Loss: Society's response

Jane Genova: Speechwriter - Ghostwriter

  Here is what an ethics expert has to say about hard-hearted responses to this loss. On the way back from a trip to visit their daughter Kaavya Viswanathan, the mother and father, both doctors, died in the crash of a small plane.    Kaavya is in her mid 20s.    Back in 2006, she had been accused of plagiarizing chick lit when an undergraduate at Harvard. Normally a society would feel deep compassion. 

"Thank You" - Universal Term to Bypass Rage Response

Jane Genova: Speechwriter - Ghostwriter

Fortunately, I had been trained by an amazing coach to bypass The Rage Response. An editor in chief proposed to me the "opportunity" to do a complex article involving legal services. For peanuts in compensation. Also, that low amount would become lower because the media property used Upwork's payment system. That sucks off 10% of the gross revenue a journalist will receive. I simply said "Thank you." " And that was that. I maintained my professional persona.

2016 43

IndieReader, Byline Disappeared, No Response From Founder Amy Edelman

Jane Genova: Speechwriter - Ghostwriter

  Since I received no response, I felt the need to share this odd experience with others in the communications industry. In another life (I was based in the New York Metro Area, not here in the Southwest) I researched, conducted interviews for, and wrote a long-form article for IndieReader. The Huffington Post linked to it. Here are the links  [link] , [link].

No Response - That Shouldn't Be Ambiguous, Not in Over-Communicated 2018

Jane Genova: Speechwriter - Ghostwriter

Everyone knows: A no response means "no." Given the burden of email, texts, social media notifications, and even old-fashioned voice communications, the no response has become the standard way to say "no," without having to say anything. After all, as a digital native, surely she understood that no response is code for bug-off. " That's what I assumed.

2018 40

Crisis Communication and Timing – Sony and Johnson & Johnson

Matt Eventoff

2) Mr. Weldon’s honest, straightforward answers actually garnered some positive headlines; Sony’s lack of an immediate response garnered headlines as well. 3) The press since the J&J Shareholder Meeting has been mainly positive, reminding us that the response to a crisis can often become the story, in a positive way. In a crisis, and in crisis communication, timing, and time, is crucial.

2011 133

February 2012: Pet grief lessened by responsibility

Jane Genova: Speechwriter - Ghostwriter

Carlotta, the new mother the Manhattan SPCA rescued from the streets, died 14 years later in the warm comfort of a New Haven, Connecticut vet office.    I was with her.    I dreaded returning home to Jason without her.    They had been best buddies since she was nursing her kittens and Jason, who adopted me at the Humane Center in Eatontown, New Jersey, pitched in and helped. My focus had to shift, obviously, from my own grief to keeping Jason functioning. 

Facebook Fails Crisis Communications - Competitor Which Is Responsive Can Crush that Social Network

Jane Genova: Speechwriter - Ghostwriter

As Bloomberg hammers, its response to yet another scandal did not move it towards The Next. During the volatile 21st century, crisis communications is a mature industry.    Everyone  knows the drill. Interview school children post-shooting and they are totally media savvy. Facebook did not follow the drill. It remains stuck. And stuck means one thing: The crisis is deepening. And the future of both its brand and business is in play. Leadership hid.

Public Speaking “Fight or Flight” – Acute Stress Response

Matt Eventoff

The post Public Speaking “Fight or Flight” – Acute Stress Response appeared first on Princeton Public Speaking. “The only thing we have to fear is… fear itself.” ” – President Franklin D. Roosevelt. Sweating. Rapid heart rate. Dry mouth. Faster breathing. The “jitters.”. Most of us have experienced some, or all of these prior to speaking or presenting publicly.

2014 100

Is Rep. Paul Ryan a Responsible Republican?

TJ Walker Interactive

Uncategorized budget paul ryan

Walter Palmer Advised To Make "Human" Response - Same Goes For Celebrities, Corporations

Jane Genova: Speechwriter - Ghostwriter

As public relations experts note in the situation of illegal lion-killer Walter Palmer, a "human" response is demanded. It's mere massaged rhetoric, not a human response. Social media has changed public relations. Spinning in high-profile disasters is no longer acceptable. His best bet probably is to make what is called a "living amend."

2015 50

Equifax - "Crisis Response Off to Shaky Start," Hammers kglobal's Gene Grabowski

Jane Genova: Speechwriter - Ghostwriter

"Equifax Crisis Response Off to Shaky Start." " That's the headline for Gene Grabowski's analysis of how the consumer-credit agency is making the data breach of the records of 143 million consumers. Partner at kglobal , Grabowski has been creating a new template for managing crisis in digital times. Here is a recent installment on that. 

2017 40

Public Speaking - Response to Introduction

Great Public Speaking

The first important part of an opening is your response to your introduction. A response to an introduction is what you say to or about your introducer or what you say about what your introducer said. A safe approach when you get a bad introduction is to just skip the response and make general comments to the audience. From here on, what you say is very important because it characterizes you to the audience.

Burden of Proof: A Speaker's Responsibility

Speak and Deliver

We got him! Osama bin Laden is swimming with the fishes, according to military officials, and out of our hair forever. Or is he? There is already a faction of non-believers forming. Buried at sea? How convenient. Just got him now, on the heels of low approval ratings and Birther rants? Sure we did. Prove it! No, I don't want to start a debate here on whether we actually got bin Laden or not.

Suss out your speaker stress response

The Eloquent Woman

MBTI is based on a typology from Carl Jung, and my stress response (and yours) comes from what's called "the inferior function," that part of your personality that lies hidden most of the time and comes out when you're especially tired, stressed or ill. How can you find out more about your stress response through the MBTI? Every so often, I get the feeling that I'm slogging along all by myself--no one cares, no one wants to help me, or worse, I just can't ask for help.

Interacting with your audience using an audience response system

Inter-Activ Presenting and Influencing

That’s where audience response systems can be a powerful tool. A- Yes, if you ask a question where the audience press a number to indicate which demographic they belong to, you can then analyse their subsequent responses by sub group as well as by the whole audience. Interacting with your audience using an audience response system is a post from: Inter-Activ Presenting and Influencing.

Geraldo Rivera Says Hoodie Responsible for Trayvon Martin’s Death

TJ Walker Interactive

Uncategorized geraldo rivera hoodie

Podcast: PR Responses of Herman Cain and Penn State

Communication Steroids

How have recent negative news stories been handled by GOP Presidential Contender Herman Cain and Penn State? Tim and Roger take a look and assess how the two camps could have possibly better handled the negative news cycles. How have recent negative news stories been handled by GOP Presidential Contender Herman Cain and Penn State? Tim and Roger take a look and assess how the two camps could have possibly better handled the negative news cycles. Podcast Public Relations

"Criminal Minds" - Emily gets shot, Morgan feels responsible

Jane Genova: Speechwriter - Ghostwriter

  He had been the team leader on this one and feels responsible.  The plot line is appropriate for this campaign season.    An ambitious politico knows exactly how to read a troubled young man.    A victim of a home invasion in which members of his family were killed, this man is manipulated into doing home invasions which are staged as done by men of color. 

Public Speaking: Customized, Automatic Responses

Great Public Speaking

Form Answer 1: National Association Meetings Automatic Response Paragraph 1: I have extensive experience doing National Association meetings. Form Answer 2: Denver Automatic Response Paragraph 2: I noticed that your event is in Denver. DataBack company is creating a paragraph-by-paragraph customized response to the person making an inquiry about your service. Here's your dumb question of the day.

Rush Limbaugh Response to the Media Campaign against His Show

TJ Walker Interactive

Uncategorized Rush Limbaugh Social Media campaign

Funny PowerPoint video and my response

Dave Paradi's PowerPoint Blog

About every two weeks someone sends me a link to a video of Don McMillan on YouTube explaining what not to do when using PowerPoint. If you haven't seen it, here it is: (URL: [link] ) While I agree that he is funny, what I find missing is some information on what you should do instead of the mistakes he so humorously points out. So let me add to what he has said and share a few tips to help you avoid being in a future video on PowerPoint mistakes.

2008 40

University Crisis Management – Lessons from the Penn State Crisis

Matt Eventoff

Crisis Communication Uncategorized athletic crisis communication athletic crisis management college crisis communication college crisis management crisis communication crisis response effective crisis response football how to respond to a crisis. “Our goal is not to be just punitive, but to make sure the university establishes an athletic culture in which football will never again be placed ahead of educating, nurturing and protecting young people.

Penn State Crisis Management: What to Do Now

Matt Eventoff

Uncategorized college crisis management crisis response effective crisis response how to respond to a crisis. The Freeh Report , released this week, was gut wrenching to read. Penn State has a crisis management problem, caused by the actions of one man and the inaction of many men. The actions, and the report, are a crisis management issue for more than a football program and a board.

Wasserman Schultz Highlights GOP Voter Fraud In Response To James O’Keefe Undercover Video Mediaite

TJ Walker Interactive

Uncategorized fraud gop james o'keefe mediaite moran Undercover Video Voter Wasserman Schultz

Small audience can still = big response

Nick R Thomas - A Public Speaker's Blog

Jon Stewart Rips Fox’s Outraged, Sore-Loser Response To Vice Presidential Debate via Mediaite

TJ Walker Interactive

Uncategorized fox jon stewart keith ablow Vice Presidential Debate