Facilitation, Inspiration, Aspiration
NOVEMBER 11, 2010
She distinguished facilitation (high process, low content) from keynoting (high content, low process). If you have bad news to deliver as part of your talk, move, literally, to a different part of the stage. I purchased Michael’s package The Elusive Obvious which includes DVDs, flash cards and his book The Science of Non-Verbal Communication. Know how to present bad news. The National Speakers Association of Northern California November Meeting.