INDUSTRY INSIGHTS YOUR PEERS ARE READING
When you are speaking at an event that is NOT in a hotel setting, you must pay particular attention to making sure you have everything you need to make a smooth event. Here's a brief checklist of things that may not be available if you aren't in a hotel: Projection Screen Flip Chart Extension cords Power strips Ice Refreshments, coffee, juice, water, etc. MORE
In music and writing, one of those had been being part of the ethos at the Chelsea Hotel. Different professions have different markers for success. Now, those of us in the arts who are not quite golden and never penetrated that atmosphere never will. The place closed down to guests. Immediately on hearing that news, I took out my meditation book "Nothing Special: Living Zen" by Charlotte Joko Beck. MORE
Email Etiquette & Productivity Email Sales Writing Email Tips Featured email etiquette email etiquette and productivity email productivity hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales success sales training say it to sell it Selling Skills SpeakerSueYa’ gotta love analytics! A new client, using email analytics, discovered the customer-facing team is drowning in email! MORE
Email Sales Writing Email Tips Featured Selling Skills Communication Skills email as a sales tool hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales mastery sales skills sales success sales training say it to sell it SpeakerSue“Email isn’t just a response to a request but a strategic tool that can set you apart from others” SpeakerSue. Email, when used strategically, is an amazing tool to initiate, nurture, grow and close business. MORE
When you are speaking at an event that is NOT in a hotel setting, you must pay particular attention to making sure you have everything you need to make a smooth event. MORE
Email Sales Writing Email Tips Featured Selling Skills Communication Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales success sales training say it to sell itIt was such a small thing. It was early morning and I asked at the bell desk for a NYTimes. I was in luck. How long will you be staying with us?” the bellman asked as he handed me my paper. MORE
Email Etiquette & Productivity Email Sales Writing Featured Selling Skills email as a sales tool email productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales mastery sales skills sales success sales training say it to sell it SpeakerSueWords! Words to explain what I’ve been teaching for years. It’s a good day! Friction-less. Stanford’s “friction-less” replaced years of saying, easy, effortless, simple. MORE
Mike Bako sits down with Sarah Evans of J Public Relations to discuss being a specialized firm in today’s marketing world on Inside Communications. For more information on media and presentation training please visit [link] [link] and continue reading [link] for news and analysis to help you communicate more effectively. Analysis Video j public relations mike bako sarah evans MORE
Email Sales Writing Email Tips Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales skills sales success sales training say it to sell it“Send me a proposal,” they say. Why do they want you to send information? So they can see space, rates, dates? Sure that is part of it. MORE
Email Etiquette & Productivity Email Sales Writing Email Tips Featured email as a sales tool email etiquette email etiquette and productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales success sales training say it to sell it Selling Skills SpeakerSueI’m amazed at how many people are out-of-office today. MORE
Obviously, they haven't researched the options for the aging or have missed the film "The Best Exotic Marigold Hotel." MORE
This is not: Thanks for your interest in the XYZ Hotel. With our 12,000 foot spa, recently renovated, and our 20,000 feet of meeting space, our hotel is the perfect fit for your event. The customer – not your hotel, destination, product or service – is the center of the universe. Hi Name, What a great decision to consider XYZ Hotel! The bank robber walked into the bank, demanding $2,000 or he’d blow up the bank. MORE
If you’re a hotelier, and she is a meeting planner, make it about your city, or new tech tools, new anything – but not about your hotel! A few months later, send more helpful/insightful/interesting info (but not about your hotel!). “This is like asking for a woman’s phone number ten minutes after meeting her.” Eric Field. That is how Eric described the icky feeling when “Some goof asks to join my network and then hits me with a sales pitch ten minutes later.”. MORE
NEW YORK Magazine reports that in the past 5 years, hotel rooms have increased 24%, to 90,000. Brand New York is growing its equity, at least right now. And anyone who needs to make a buck should find something to do helping to bring in the New York in Times Square. MORE
Email Etiquette & Productivity Email Sales Writing Featured email as a sales tool email etiquette email etiquette and productivity hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales skills sales training say it to sell it Selling Skills SpeakerSueClearly email etiquette is important to you because so many of you engaged with last week’s post, The 3 Most Annoying Email Habits. MORE
Here is a naked email example: Good morning Sophie, I am the Director of Sales for the ABC hotel and I wanted to take a moment to reach out and inquire if our hotel might be able to assist your company with future lodging needs. The writer only wrote about her hotel and about herself exposing herself as a self-centered seller. MORE
Communication Skills Email Sales Writing Email Tips Featured dealing with difficult people email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales skills sales success sales training say it to sell it Selling Skills SpeakerSueMy flight was oversold and the gate agent needed travelers to give up their seats. She started by offering $250. MORE
Green Travel: Three Ways To Make Hotel Stays Greener, Not Less Comfortable. Green News green travel green vacation how to go green eco-friendly travel Green living MORE
Communication Skills Email Sales Writing Email Tips Featured email as a sales tool hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales skills sales success sales training say it to sell it Selling Skills SpeakerSue MORE
Email Sales Writing Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales mastery sales skills sales success sales training say it to sell it SpeakerSueDo your buyers like you? MORE
Email Sales Writing Featured Selling Skills high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales skills sales success sales training say it to sell it SpeakerSue MORE
Email Etiquette & Productivity Email Sales Writing Featured Selling Skills Communication Skills email as a sales tool hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales success sales training say it to sell it SpeakerSue MORE
Email Etiquette & Productivity Email Sales Writing Featured Selling Skills email as a sales tool email etiquette hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales skills sales success sales training say it to sell it SpeakerSue“My name is Sophie Spaniel and I am the sales manager at ….”. “I’m I’m writing to introduce myself to you. I am your event manager and will be …”. Please let me introduce myself to you. MORE
A colleague received an email from a hotel sales associate that said (in part): I can give you 50,000 points and elite status for a year if you book this event before December 31. Communication Skills Email Sales Writing Featured Presentation Mastery email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing presentation skills sales success sales training say it to sell it Selling Skills SpeakerSue MORE
Evans is heir to the Evans Hotel Group and had worked in the driverless car industry. Elizabeth Holmes' signature trait is the ability to bounce back from whatever. She had lost her billions, her company, and her brand as tech genius. She is awaiting trial for fraud and more. MORE
Email Etiquette & Productivity Email Sales Writing Featured Selling Skills email as a sales tool email etiquette email etiquette and productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing prospecting sales skills sales success sales training say it to sell it SpeakerSueWhy is it that so many emails get absolutely no response? Let me count the ways. MORE
Communication Skills Email Sales Writing Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales success sales training say it to sell it SpeakerSue MORE
Email Sales Writing Email Tips Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales skills sales success sales training say it to sell it Speaker SueCare + personalization = engagement. Personalize your touchpoint. Evoke authentic emotion. Make the next step friction-less. Delight with a vision statement. MORE
Email Sales Writing Email Tips Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales skills sales success sales training say it to sell it SpeakerSueMarketing, your Director of Revenue, or maybe even your DOS came up with a “great idea.” They gave you a 25% off promotion that you can use when prospecting. Their thinking: We need business now. MORE
As the New York Post reports, just before noon, a man jumped from the luxury Royalton Park Avenue Hotel. Manhattan continually is the setting for suicides involving leaps from tall buildings. Today, not surprisingly, the tragedy again happened. He was declared dead at the scene. As yet his identity is unknown. Why is this such as common method of taking one's own life? The answers might include facts presented by Deathtime. No method of suicide is totally pain free. MORE
Hotel Chelsea , where Dylan Thomas and Allen Ginsberg used to write, isn't accepting any more long-term residents. There is a sofa from Hotel Liquidators for my feline companion Jason. MORE
But the fact that they said, “I love your hotel but your prices are too high, your ballroom too bland and your move-in schedule unreasonable” is – cue the choir – “Hallelujah” to my ears! Even if they left off the “I love your hotel” bit, they are at least still interested or they would have gone to radio silence or emailed “no” (which can also be a question, btw.). The only thing better than hearing a sales objection is booking the business without any questions. MORE
Instead, I see introductory narratives that wax poetic about the hotel, high atop a bluff, or how the location makes any getaway exceptional. What is a proposal? Is it a communication tool to: A. provide specific rates, inclusions, availability. persuade buyers you’re the best choice and why. MORE
Communication Skills Email Tips Featured Presentation Mastery dealing with difficult people high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills presentation skills SpeakerSueHow many sales people, revenue managers and general managers does it take to overcome a difficult objection? Only one. But…. #1. To be successful at “overcoming”a difficult situation (or person), stop thinking about it as “overcoming.”. MORE
Email Sales Writing Email Tips Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales mastery sales skills sales success sales training say it to sell it SpeakerSueFollow-up emails fail for lots of reasons. Here are four: 1. The prospect is busy and you aren’t their priority. Seriously, it may be nothing more evil than that.). The proposal you sent sucks. MORE
I investigated the price of hotels. It was at the Chelsea , in Manhattan, that so many creatives bunked. Those included Patti Smith. They weren't distracted by domesticity. And likeminded souls were all around. They could focus exclusively on their work. MORE
Communication Skills Email Sales Writing Featured dealing with difficult people email as a sales tool hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills sales mastery sales skills sales success sales training say it to sell it Selling Skills SpeakerSueNine out of 10 leaders say “delivering bad news” is the hardest part of their job.*. MORE
As the New York Post reports, just before noon, a man jumped from the luxury Royalton Park Avenue Hotel. Manhattan continually is the setting for suicides involving leaps from tall buildings. Today, not surprisingly, the tragedy again happened. MORE
Today, a woman, reports the New York Pos t, has plunged from 1 Hotel in Midtown. Can engineers and psychiatrists join forces and prevent Manhattan from continuing to be the go-to location for Suicide Tourism? MORE
Of course, nothing is as they expect when they come to the run-down hotel. The enterprising hotel owner jokes that he is going to start a service through which other nations can outsource their elderly to India. MORE
Communication Skills Email Sales Writing Featured Selling Skills email as a sales tool email etiquette and productivity email productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales mastery sales skills sales success sales training say it to sell it SpeakerSue“Can’t get no satisfaction…”. Jagger’s song could be the theme song of negotiating with, by, through email. MORE
Communication Skills Email Sales Writing Featured Selling Skills dealing with difficult people email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales success sales training say it to sell it SpeakerSueYou know this. You know email is a rotten communication tool for answering questions because: 1. The question the buyer expresses may not be the real question. Too much effort – friction! MORE
Email Sales Writing Email Tips Featured Selling Skills email as a sales tool email etiquette email productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales mastery sales skills sales success sales training say it to sell it SpeakerSueYou won’t have to even read this entire post (or have to click to learn more!). MORE
One person can welcome me to your hotel but I shouldn’t also receive that same welcome (or even differently worded) from your concierge, GM and DOSM. Email Sales Writing Featured Selling Skills Communication Skills email as a sales tool hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales success sales training say it to sell it SpeakerSueTexting is simply more immediate than sending an email. MORE
Hotel Related Topics Jane Genova: Speechwriter - Ghostwriter
MAY 14, 2016
I investigated the price of hotels. It was at the Chelsea , in Manhattan, that so many creatives bunked. Those included Patti Smith. They weren't distracted by domesticity. And likeminded souls were all around. They could focus exclusively on their work.
Jane Genova: Speechwriter - Ghostwriter
JULY 30, 2018
As the New York Post reports, just before noon, a man jumped from the luxury Royalton Park Avenue Hotel. Manhattan continually is the setting for suicides involving leaps from tall buildings. Today, not surprisingly, the tragedy again happened.
Jane Genova: Speechwriter - Ghostwriter
MARCH 29, 2019
Evans is heir to the Evans Hotel Group and had worked in the driverless car industry. Elizabeth Holmes' signature trait is the ability to bounce back from whatever. She had lost her billions, her company, and her brand as tech genius. She is awaiting trial for fraud and more.
Jane Genova: Speechwriter - Ghostwriter
AUGUST 22, 2017
Today, a woman, reports the New York Pos t, has plunged from 1 Hotel in Midtown. Can engineers and psychiatrists join forces and prevent Manhattan from continuing to be the go-to location for Suicide Tourism?
Jane Genova: Speechwriter - Ghostwriter
JULY 30, 2018
As the New York Post reports, just before noon, a man jumped from the luxury Royalton Park Avenue Hotel. Manhattan continually is the setting for suicides involving leaps from tall buildings. Today, not surprisingly, the tragedy again happened. He was declared dead at the scene. As yet his identity is unknown. Why is this such as common method of taking one's own life? The answers might include facts presented by Deathtime. No method of suicide is totally pain free.
Great Public Speaking
JANUARY 13, 2012
When you are speaking at an event that is NOT in a hotel setting, you must pay particular attention to making sure you have everything you need to make a smooth event.
Jane Genova: Speechwriter - Ghostwriter
JUNE 29, 2012
Of course, nothing is as they expect when they come to the run-down hotel. The enterprising hotel owner jokes that he is going to start a service through which other nations can outsource their elderly to India.
Great Public Speaking
AUGUST 5, 2009
When you are speaking at an event that is NOT in a hotel setting, you must pay particular attention to making sure you have everything you need to make a smooth event. Here's a brief checklist of things that may not be available if you aren't in a hotel: Projection Screen Flip Chart Extension cords Power strips Ice Refreshments, coffee, juice, water, etc.
Executive Speech Coach
APRIL 27, 2011
Green Travel: Three Ways To Make Hotel Stays Greener, Not Less Comfortable. Green News green travel green vacation how to go green eco-friendly travel Green living
Jane Genova: Speechwriter - Ghostwriter
OCTOBER 22, 2012
Hotel Chelsea , where Dylan Thomas and Allen Ginsberg used to write, isn't accepting any more long-term residents. There is a sofa from Hotel Liquidators for my feline companion Jason.
Jane Genova: Speechwriter - Ghostwriter
AUGUST 1, 2011
In music and writing, one of those had been being part of the ethos at the Chelsea Hotel. Different professions have different markers for success. Now, those of us in the arts who are not quite golden and never penetrated that atmosphere never will. The place closed down to guests. Immediately on hearing that news, I took out my meditation book "Nothing Special: Living Zen" by Charlotte Joko Beck.
TJ Walker Interactive
SEPTEMBER 11, 2011
Mike Bako sits down with Sarah Evans of J Public Relations to discuss being a specialized firm in today’s marketing world on Inside Communications. For more information on media and presentation training please visit [link] [link] and continue reading [link] for news and analysis to help you communicate more effectively. Analysis Video j public relations mike bako sarah evans
Jane Genova: Speechwriter - Ghostwriter
DECEMBER 29, 2012
Obviously, they haven't researched the options for the aging or have missed the film "The Best Exotic Marigold Hotel."
SpeakerSue Says...
SEPTEMBER 13, 2019
This is not: Thanks for your interest in the XYZ Hotel. With our 12,000 foot spa, recently renovated, and our 20,000 feet of meeting space, our hotel is the perfect fit for your event. The customer – not your hotel, destination, product or service – is the center of the universe. Hi Name, What a great decision to consider XYZ Hotel! The bank robber walked into the bank, demanding $2,000 or he’d blow up the bank.
SpeakerSue Says...
FEBRUARY 15, 2019
Instead, I see introductory narratives that wax poetic about the hotel, high atop a bluff, or how the location makes any getaway exceptional. What is a proposal? Is it a communication tool to: A. provide specific rates, inclusions, availability. persuade buyers you’re the best choice and why.
SpeakerSue Says...
FEBRUARY 8, 2019
Here is a naked email example: Good morning Sophie, I am the Director of Sales for the ABC hotel and I wanted to take a moment to reach out and inquire if our hotel might be able to assist your company with future lodging needs. The writer only wrote about her hotel and about herself exposing herself as a self-centered seller.
SpeakerSue Says...
JULY 12, 2019
If you’re a hotelier, and she is a meeting planner, make it about your city, or new tech tools, new anything – but not about your hotel! A few months later, send more helpful/insightful/interesting info (but not about your hotel!). “This is like asking for a woman’s phone number ten minutes after meeting her.” Eric Field. That is how Eric described the icky feeling when “Some goof asks to join my network and then hits me with a sales pitch ten minutes later.”.
SpeakerSue Says...
SEPTEMBER 6, 2019
Email Etiquette & Productivity Email Sales Writing Email Tips Featured email etiquette email etiquette and productivity email productivity hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales success sales training say it to sell it Selling Skills SpeakerSueYa’ gotta love analytics! A new client, using email analytics, discovered the customer-facing team is drowning in email!
SpeakerSue Says...
AUGUST 16, 2019
Email Sales Writing Email Tips Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales mastery sales skills sales success sales training say it to sell it SpeakerSueFollow-up emails fail for lots of reasons. Here are four: 1. The prospect is busy and you aren’t their priority. Seriously, it may be nothing more evil than that.). The proposal you sent sucks.
SpeakerSue Says...
JULY 26, 2019
But the fact that they said, “I love your hotel but your prices are too high, your ballroom too bland and your move-in schedule unreasonable” is – cue the choir – “Hallelujah” to my ears! Even if they left off the “I love your hotel” bit, they are at least still interested or they would have gone to radio silence or emailed “no” (which can also be a question, btw.). The only thing better than hearing a sales objection is booking the business without any questions.
SpeakerSue Says...
JULY 19, 2019
Email Etiquette & Productivity Email Sales Writing Featured Selling Skills email as a sales tool email productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales mastery sales skills sales success sales training say it to sell it SpeakerSueWords! Words to explain what I’ve been teaching for years. It’s a good day! Friction-less. Stanford’s “friction-less” replaced years of saying, easy, effortless, simple.
SpeakerSue Says...
AUGUST 23, 2019
Email Etiquette & Productivity Email Sales Writing Featured Selling Skills email as a sales tool email etiquette email etiquette and productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing prospecting sales skills sales success sales training say it to sell it SpeakerSueWhy is it that so many emails get absolutely no response? Let me count the ways.
SpeakerSue Says...
AUGUST 30, 2019
Email Etiquette & Productivity Email Sales Writing Email Tips Featured email as a sales tool email etiquette email etiquette and productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales success sales training say it to sell it Selling Skills SpeakerSueI’m amazed at how many people are out-of-office today.
SpeakerSue Says...
AUGUST 9, 2019
Email Sales Writing Email Tips Featured Selling Skills email as a sales tool email etiquette email productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales mastery sales skills sales success sales training say it to sell it SpeakerSueYou won’t have to even read this entire post (or have to click to learn more!).
SpeakerSue Says...
FEBRUARY 22, 2019
Email Sales Writing Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales mastery sales skills sales success sales training say it to sell it SpeakerSueDo your buyers like you?
SpeakerSue Says...
FEBRUARY 1, 2019
Email Sales Writing Featured Selling Skills high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales skills sales success sales training say it to sell it SpeakerSue
SpeakerSue Says...
AUGUST 2, 2019
Communication Skills Email Sales Writing Featured Selling Skills email as a sales tool email etiquette and productivity email productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales mastery sales skills sales success sales training say it to sell it SpeakerSue“Can’t get no satisfaction…”. Jagger’s song could be the theme song of negotiating with, by, through email.
SpeakerSue Says...
JUNE 7, 2019
Email Etiquette & Productivity Email Sales Writing Featured Selling Skills email as a sales tool email etiquette hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales skills sales success sales training say it to sell it SpeakerSue“My name is Sophie Spaniel and I am the sales manager at ….”. “I’m I’m writing to introduce myself to you. I am your event manager and will be …”. Please let me introduce myself to you.
SpeakerSue Says...
JUNE 14, 2019
One person can welcome me to your hotel but I shouldn’t also receive that same welcome (or even differently worded) from your concierge, GM and DOSM. Email Sales Writing Featured Selling Skills Communication Skills email as a sales tool hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales success sales training say it to sell it SpeakerSueTexting is simply more immediate than sending an email.
SpeakerSue Says...
JULY 5, 2019
Communication Skills Email Sales Writing Featured dealing with difficult people email as a sales tool hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills sales mastery sales skills sales success sales training say it to sell it Selling Skills SpeakerSueNine out of 10 leaders say “delivering bad news” is the hardest part of their job.*.
SpeakerSue Says...
JANUARY 25, 2019
Communication Skills Email Sales Writing Email Tips Featured email as a sales tool hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales skills sales success sales training say it to sell it Selling Skills SpeakerSue
SpeakerSue Says...
APRIL 19, 2019
Email Sales Writing Email Tips Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales skills sales success sales training say it to sell it Speaker SueCare + personalization = engagement. Personalize your touchpoint. Evoke authentic emotion. Make the next step friction-less. Delight with a vision statement.
SpeakerSue Says...
MARCH 1, 2019
Communication Skills Email Sales Writing Email Tips Featured dealing with difficult people email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales skills sales success sales training say it to sell it Selling Skills SpeakerSueMy flight was oversold and the gate agent needed travelers to give up their seats. She started by offering $250.
SpeakerSue Says...
APRIL 26, 2019
Communication Skills Email Tips Featured Presentation Mastery dealing with difficult people high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills presentation skills SpeakerSueHow many sales people, revenue managers and general managers does it take to overcome a difficult objection? Only one. But…. #1. To be successful at “overcoming”a difficult situation (or person), stop thinking about it as “overcoming.”.
SpeakerSue Says...
DECEMBER 14, 2018
Email Etiquette & Productivity Email Sales Writing Featured Selling Skills Communication Skills email as a sales tool hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales success sales training say it to sell it SpeakerSue
SpeakerSue Says...
APRIL 5, 2019
Communication Skills Email Sales Writing Featured Selling Skills dealing with difficult people email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales success sales training say it to sell it SpeakerSueYou know this. You know email is a rotten communication tool for answering questions because: 1. The question the buyer expresses may not be the real question. Too much effort – friction!
SpeakerSue Says...
JANUARY 4, 2019
Communication Skills Email Sales Writing Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales success sales training say it to sell it SpeakerSue
SpeakerSue Says...
MAY 17, 2019
Email Sales Writing Email Tips Featured Selling Skills Communication Skills email as a sales tool hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales mastery sales skills sales success sales training say it to sell it SpeakerSue“Email isn’t just a response to a request but a strategic tool that can set you apart from others” SpeakerSue. Email, when used strategically, is an amazing tool to initiate, nurture, grow and close business.
SpeakerSue Says...
MARCH 22, 2019
Email Sales Writing Email Tips Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales skills sales success sales training say it to sell it“Send me a proposal,” they say. Why do they want you to send information? So they can see space, rates, dates? Sure that is part of it.
SpeakerSue Says...
APRIL 12, 2019
Email Sales Writing Email Tips Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales skills sales success sales training say it to sell it SpeakerSueMarketing, your Director of Revenue, or maybe even your DOS came up with a “great idea.” They gave you a 25% off promotion that you can use when prospecting. Their thinking: We need business now.
SpeakerSue Says...
MAY 31, 2019
Email Etiquette & Productivity Email Sales Writing Featured email as a sales tool email etiquette email etiquette and productivity hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales skills sales training say it to sell it Selling Skills SpeakerSueClearly email etiquette is important to you because so many of you engaged with last week’s post, The 3 Most Annoying Email Habits.
SpeakerSue Says...
MARCH 28, 2019
Email Sales Writing Email Tips Featured Selling Skills Communication Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales success sales training say it to sell itIt was such a small thing. It was early morning and I asked at the bell desk for a NYTimes. I was in luck. How long will you be staying with us?” the bellman asked as he handed me my paper.
SpeakerSue Says...
DECEMBER 21, 2018
A colleague received an email from a hotel sales associate that said (in part): I can give you 50,000 points and elite status for a year if you book this event before December 31. Communication Skills Email Sales Writing Featured Presentation Mastery email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing presentation skills sales success sales training say it to sell it Selling Skills SpeakerSue
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