Chelsea Hotel - Creatives & Domestic Discontent

Jane Genova: Speechwriter - Ghostwriter

 I investigated the price of hotels. It was at the Chelsea , in Manhattan, that so many creatives bunked. Those included Patti Smith. They weren't distracted by domesticity. And likeminded souls were all around. They could focus exclusively on their work.

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Manhattan's Royalton Park Avenue Hotel Suicide - Providing Some Answers

Jane Genova: Speechwriter - Ghostwriter

As the New York Post reports, just before noon, a man jumped from the luxury Royalton Park Avenue Hotel. Manhattan continually is the setting for suicides involving leaps from tall buildings. Today, not surprisingly, the tragedy again happened.

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The Resourceful Elizabeth Holmes Back in Lux Lifestyle (via 27-yr-old finance Billy Evans, hotel heir)

Jane Genova: Speechwriter - Ghostwriter

Evans is heir to the Evans Hotel Group and had worked in the driverless car industry. Elizabeth Holmes' signature trait is the ability to bounce back from whatever. She had lost her billions, her company, and her brand as tech genius. She is awaiting trial for fraud and more. 

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Manhattan for Suicide Tourism - Women Plunges from Midtown 1 Hotel

Jane Genova: Speechwriter - Ghostwriter

Today, a woman, reports the New York Pos t, has plunged from 1 Hotel in Midtown. Can engineers and psychiatrists join forces and prevent Manhattan from continuing to be the go-to location for Suicide Tourism?

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Manhattan's Royalton Park Avenue Hotel Suicide - Providing Some Answers

Jane Genova: Speechwriter - Ghostwriter

As the New York Post reports, just before noon, a man jumped from the luxury Royalton Park Avenue Hotel. Manhattan continually is the setting for suicides involving leaps from tall buildings. Today, not surprisingly, the tragedy again happened. He was declared dead at the scene. As yet his identity is unknown.    Why is this such as common method of taking one's own life? The answers might include facts presented by Deathtime. No method of suicide is totally pain free.

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Presentations in Non-Hotel Venues

Great Public Speaking

When you are speaking at an event that is NOT in a hotel setting, you must pay particular attention to making sure you have everything you need to make a smooth event.

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"The Best Exotic Marigold Hotel" - Starting over

Jane Genova: Speechwriter - Ghostwriter

  Of course, nothing is as they expect when they come to the run-down hotel.    The enterprising hotel owner jokes that he is going to start a service through which other nations can outsource their elderly to India.

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Public Speaking: Non Hotel Events

Great Public Speaking

When you are speaking at an event that is NOT in a hotel setting, you must pay particular attention to making sure you have everything you need to make a smooth event. Here's a brief checklist of things that may not be available if you aren't in a hotel: Projection Screen Flip Chart Extension cords Power strips Ice Refreshments, coffee, juice, water, etc.

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Green Travel: Three Ways To Make Hotel Stays Greener, Not Less Comfortable

Executive Speech Coach

Green Travel: Three Ways To Make Hotel Stays Greener, Not Less Comfortable. Green News green travel green vacation how to go green eco-friendly travel Green living

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Hotel Chelsea Isn't accepting Any More Long-term Guests: So, make your own writing hide-out

Jane Genova: Speechwriter - Ghostwriter

  Hotel Chelsea , where Dylan Thomas and Allen Ginsberg used to write, isn't accepting any more long-term residents.   There is a sofa from Hotel Liquidators for my feline companion Jason. 

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Not Quite Golden: Never made it to Chelsea Hotel

Jane Genova: Speechwriter - Ghostwriter

  In music and writing, one of those had been being part of the ethos at the Chelsea Hotel.  Different professions have different markers for success.    Now, those of us in the arts who are not quite golden and never penetrated that atmosphere never will.    The place closed down to guests. Immediately on hearing that news, I took out my meditation book "Nothing Special: Living Zen" by Charlotte Joko Beck. 

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Four-Star Public Relations For Four-Star Hotels

TJ Walker Interactive

Mike Bako sits down with Sarah Evans of J Public Relations to discuss being a specialized firm in today’s marketing world on Inside Communications. For more information on media and presentation training please visit [link] [link] and continue reading [link] for news and analysis to help you communicate more effectively. Analysis Video j public relations mike bako sarah evans

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Writers Can Semi-retire to the Good Life: Crafting our version of "The Best Exotic Marigold Hotel"

Jane Genova: Speechwriter - Ghostwriter

  Obviously, they haven't researched the options for the aging or have missed the film "The Best Exotic Marigold Hotel."

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Stop making these two common HUGE proposal mistakes

SpeakerSue Says...

Instead, I see introductory narratives that wax poetic about the hotel, high atop a bluff, or how the location makes any getaway exceptional. What is a proposal? Is it a communication tool to: A. provide specific rates, inclusions, availability. persuade buyers you’re the best choice and why.

The results of writing an email naked….

SpeakerSue Says...

Here is a naked email example: Good morning Sophie, I am the Director of Sales for the ABC hotel and I wanted to take a moment to reach out and inquire if our hotel might be able to assist your company with future lodging needs. The writer only wrote about her hotel and about herself exposing herself as a self-centered seller.

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3 Email etiquette rules to follow to get ahead in 2020

SpeakerSue Says...

Email Etiquette & Productivity Email Sales Writing Email Tips Featured email as a sales tool email etiquette email etiquette and productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales skills sales success sales training say it to sell it Selling Skills SpeakerSueWhat is the biggest difference between email and verbal communications? For verbal, we know the rules.

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Stealing from yourself? Stop! Thief!

SpeakerSue Says...

This is not: Thanks for your interest in the XYZ Hotel. With our 12,000 foot spa, recently renovated, and our 20,000 feet of meeting space, our hotel is the perfect fit for your event. The customer – not your hotel, destination, product or service – is the center of the universe. Hi Name, What a great decision to consider XYZ Hotel! The bank robber walked into the bank, demanding $2,000 or he’d blow up the bank.

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This surprising negotiation tactic will put you in the driver’s seat

SpeakerSue Says...

Communication Skills Email Sales Writing Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills negotiation skills Power Sales Writing sales mastery sales skills sales success sales training say it to sell it SpeakerSueNegotiating is usually best done over the phone.

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You think it’s rate? Actually it may be YOU!

SpeakerSue Says...

It doesn’t matter if you sell hotel and space, courier, IT or financial services. Email Sales Writing Email Tips Featured Selling Skills email as a sales tool email productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales mastery sales skills sales success sales training say it to sell it SpeakerSue“I hope you are doing well!

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To ask or not to ask: That is the email question!

SpeakerSue Says...

Email Etiquette & Productivity Email Sales Writing Email Tips Featured email as a sales tool email etiquette email etiquette and productivity email productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing presentation skills prospecting sales mastery sales skills sales success sales training say it to sell it Selling Skills SpeakerSueAre these good questions to ask in an email?

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Using LinkedIn as a Sales Tool? Try this to build business…

SpeakerSue Says...

If you’re a hotelier, and she is a meeting planner, make it about your city, or new tech tools, new anything – but not about your hotel! A few months later, send more helpful/insightful/interesting info (but not about your hotel!). “This is like asking for a woman’s phone number ten minutes after meeting her.” Eric Field. That is how Eric described the icky feeling when “Some goof asks to join my network and then hits me with a sales pitch ten minutes later.”.

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3 strategies to create a proposal that wins the business

SpeakerSue Says...

Email Sales Writing Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales mastery sales skills sales success sales training say it to sell it SpeakerSueAccording to Hubspot, 80-90% of business is lost at the proposal stage. I couldn’t find actual research to support this and it’s reasonable it’s just the odds.

Using these 4 Specific Social Selling Tips Only if You Want to Sell More

SpeakerSue Says...

Today – as in now – take a couple of photos of your hotel/products or find photos of people enjoying/using what you offer. Whether it’s actually 16% or 40% more, who cares? It’s more. Every bit of research indicates sellers who use social to sell, sell more and reach more prospects faster. Yet, according to Rain Group only 25% of sellers bother. Today is your lucky day! Boost visibility with social before a networking event. Post that you’ll be there.

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Fast vs slow: How your email changes the customer experience & drives revenue

SpeakerSue Says...

Communication Skills Email Sales Writing Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales mastery sales skills sales success sales training say it to sell it SpeakerSueDo you speed up or slow down when the stop light turns yellow? You can guess! You’re right. Why waste time waiting for a red light to turn green?

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Are you committing the second worst email etiquette mistake?

SpeakerSue Says...

Email Etiquette & Productivity Email Sales Writing Featured email etiquette email etiquette and productivity hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales skills sales success sales training say it to sell it Selling Skills SpeakerSue“No response is the new no.”. Is that true? Maybe. Or maybe it’s just an etiquette faux pas. Many buyers don’t like to let a nice seller down.

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Are sales objections getting in your way?

SpeakerSue Says...

But the fact that they said, “I love your hotel but your prices are too high, your ballroom too bland and your move-in schedule unreasonable” is – cue the choir – “Hallelujah” to my ears! Even if they left off the “I love your hotel” bit, they are at least still interested or they would have gone to radio silence or emailed “no” (which can also be a question, btw.). The only thing better than hearing a sales objection is booking the business without any questions.

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Increase Sales with this One Easy Tip

SpeakerSue Says...

Email Sales Writing Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales mastery sales skills sales success sales training say it to sell it SpeakerSueDo your buyers like you?

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Make the short list with this one change to your next proposal

SpeakerSue Says...

Email Sales Writing Email Tips Featured Selling Skills email as a sales tool hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales mastery sales skills sales success sales training say it to sell it SpeakerSueYou just spoke with your prospect and he told you everything you need to know about what is important to him, his client, his org.

2019 40

Sense-making selling

SpeakerSue Says...

Email Etiquette & Productivity Email Sales Writing Featured Selling Skills email as a sales tool email productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales mastery sales skills sales success sales training say it to sell it SpeakerSueWords! Words to explain what I’ve been teaching for years. It’s a good day! Friction-less. Stanford’s “friction-less” replaced years of saying, easy, effortless, simple.

Your Sales Cycle Has Changed. Have You?

SpeakerSue Says...

Email Sales Writing Featured Selling Skills high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales skills sales success sales training say it to sell it SpeakerSue

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4 quick use-now ideas to get action from your follow-up emails

SpeakerSue Says...

Email Sales Writing Email Tips Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales mastery sales skills sales success sales training say it to sell it SpeakerSueFollow-up emails fail for lots of reasons. Here are four: 1. The prospect is busy and you aren’t their priority. Seriously, it may be nothing more evil than that.). The proposal you sent sucks.

A battle of the apples, and your last email

SpeakerSue Says...

Email Sales Writing Email Tips Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales mastery sales skills sales success sales training say it to sell it SpeakerSueHow many types of apples are available in the market where you live? I haven’t actually counted (because that would be too weird) but I’m guessing my grocery sells at least 10 different kinds.

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Communicate Care: 3 Ways to Manage Difficult Situations

SpeakerSue Says...

Communication Skills Email Tips Featured Selling Skills dealing with difficult people email etiquette email etiquette and productivity email productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing presentation skills sales skills sales success sales training say it to sell it SpeakerSueWhat’s worse? Missing an opportunity to say something smart or saying something dumb? Both suck.

2019 40

It doesn’t take a therapist to recognize this email problem…

SpeakerSue Says...

Email Etiquette & Productivity Email Sales Writing Email Tips Featured email etiquette email etiquette and productivity email productivity hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales success sales training say it to sell it Selling Skills SpeakerSueYa’ gotta love analytics! A new client, using email analytics, discovered the customer-facing team is drowning in email!

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How Email Can Immediately Improve Your CX

SpeakerSue Says...

Communication Skills Email Sales Writing Email Tips Featured email as a sales tool hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales skills sales success sales training say it to sell it Selling Skills SpeakerSue

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The One Absolute Must-Know When Selling by Email

SpeakerSue Says...

Email Sales Writing Email Tips Featured Selling Skills email as a sales tool email etiquette email productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales mastery sales skills sales success sales training say it to sell it SpeakerSueYou won’t have to even read this entire post (or have to click to learn more!).

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How to prospect in 2019: Stop introducing yourself

SpeakerSue Says...

Email Etiquette & Productivity Email Sales Writing Featured Selling Skills email as a sales tool email etiquette hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales skills sales success sales training say it to sell it SpeakerSue“My name is Sophie Spaniel and I am the sales manager at ….”. “I’m I’m writing to introduce myself to you. I am your event manager and will be …”. Please let me introduce myself to you.

2019 43

Your secret equation for prospecting success

SpeakerSue Says...

Email Sales Writing Email Tips Featured Selling Skills email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing prospecting sales skills sales success sales training say it to sell it Speaker SueCare + personalization = engagement. Personalize your touchpoint. Evoke authentic emotion. Make the next step friction-less. Delight with a vision statement.

How to Handle Difficult Situations YOU Create for your Client

SpeakerSue Says...

Communication Skills Email Sales Writing Email Tips Featured dealing with difficult people email as a sales tool high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales skills sales success sales training say it to sell it Selling Skills SpeakerSueMy flight was oversold and the gate agent needed travelers to give up their seats. She started by offering $250.

2019 48

18 brilliant texting tactics

SpeakerSue Says...

One person can welcome me to your hotel but I shouldn’t also receive that same welcome (or even differently worded) from your concierge, GM and DOSM. Email Sales Writing Featured Selling Skills Communication Skills email as a sales tool hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing sales success sales training say it to sell it SpeakerSueTexting is simply more immediate than sending an email.

2019 40

Master the relationship even when your only tool is email

SpeakerSue Says...

Email Etiquette & Productivity Email Sales Writing Featured Selling Skills Communication Skills email as a sales tool hospitality and hotel sales Hospitality Sales how to say it to sell it Power Sales Writing sales success sales training say it to sell it SpeakerSue

Email 52

3 questions to never ask in email

SpeakerSue Says...

Email Etiquette & Productivity Email Sales Writing Featured Selling Skills email as a sales tool email etiquette email etiquette and productivity high impact presentations hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills Power Sales Writing prospecting sales skills sales success sales training say it to sell it SpeakerSueWhy is it that so many emails get absolutely no response? Let me count the ways.

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The 2 most important keys to delivering bad news in email

SpeakerSue Says...

Communication Skills Email Sales Writing Featured dealing with difficult people email as a sales tool hospitality and hotel sales Hospitality Sales how to say it to sell it interpersonal communications skills sales mastery sales skills sales success sales training say it to sell it Selling Skills SpeakerSueNine out of 10 leaders say “delivering bad news” is the hardest part of their job.*.

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