How to handle a heckler
Speaking about Presenting
FEBRUARY 24, 2010
Most hecklers are made, not born. If people don’t feel listened to they will turn into hecklers. So the critical step to avoid making hecklers out of people in your audience is to listen. At the Presentation Camp in LA last year I facilitated a session on handling a heckler. This is the first prerequisite to successfully handling a heckler with dignity. Let the heckler have their say. Reflect back to the heckler what they said.
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