Corporate Crisis Response Blueprint, Pt I

Matt Eventoff

An unfortunate reality of life is that crises occur, and they often occur when we least expect it. 2) Crisis Response/Crisis Communication Plan. You must have a written crisis response plan. 3) Assemble your direct Crisis Response/communication Team… Today!

Crisis Response – Plan to Protect Your Corporate Reputation… Today, Pt I

Matt Eventoff

An unfortunate reality of life is that crises occur, and they often occur when we least expect it. 2) Crisis Response/Crisis Communication Plan. You must have a written crisis response plan. I often ask executives if their organization has a crisis response and communication plan. 3) Assemble your direct Crisis Response/communication Team… Today! Who will be responsible for communicating internally to ensure that no one is “talking outside of school.”

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What does your audience really expect of you? Guest post by Barry Potyondi

Speak Schmeak

Engagement A speaker’s third and greatest responsibility is to engage listeners.

2015 246

Crying Babies & "Human Response" - That depends

Jane Genova: Speechwriter - Ghostwriter

And the human response isn't always a melting of one's heart. That's a universal expected pleasure. The human response is not to consider the little one cute. The human response? Critics of Donald Trump assume the crying-baby incident is a gotcha. The meme which fast overtook the media is: Being around babies humanizes us. It sure does. It can be annoyance. Or worse. Take dining out. And, you bet, crying babies in restaurants trigger rage.

Disabled Speakers: Are We Living Up to Our Responsibilities?

Speak and Deliver

Will they wow us with their abilities and inspiring stories, or will they bring out the violin and expect us to be sympathetic even when they bore us to death? Are we living up to our responsibilities? Give the audience more than expected. Below is an article I wrote in 2005.

Burden of Proof: A Speaker's Responsibility

Speak and Deliver

Yes, you as a speaker are expected to offer proof. We got him! Osama bin Laden is swimming with the fishes, according to military officials, and out of our hair forever. Or is he? There is already a faction of non-believers forming. Buried at sea? How convenient.

Stephen Paddock Had Lived in Gun Country - So, What Did We Expect.

Jane Genova: Speechwriter - Ghostwriter

Others will now know it is their responsibility to also be heard. All night, the major television news networks provided special and ongoing coverage of Stephen Paddock's sniper attack in Las Vegas. In the background of the video feeds there was the noise of sustained gun fire.

Slower Economy - 151,000 jobs below expectations, but my own economic indicator is how fast job searchers jump on help-wanted

Jane Genova: Speechwriter - Ghostwriter

At 151,000, it was below expectations. That fast response signals how many contract workers aren't booked solid. The January jobs report was no surprise to those of us who are out there every day hustling for work. Yes, the economy has been slowing.

2016 56

What did you expect when you wrote your speech?

Pivotal Public Speaking

Did you get some response? . What did you expect? . If it was not successful, if it did not get response, then possibly it did not meet your expectations. What were your expectations? Did you have expectations? . Expectations are vitally important in creating a presentation. You wrote your speech, prepared it, presented it. Was it successful?

Presentation Nerves and Our Lizard Brain

Professionally Speaking...

Yet the fight or flight response triggered by the part of your brain called the amygdala is exactly the same. But these same responses aren't very helpful when we're standing in front of a business audience. Know what to expect.

2012 173

BP – 11 More Steps

Matt Eventoff

The last few weeks have certainly dropped communication expectations, and everything that has appeared in print with regard to Mr. Dudley indicate he will do a much better job than his predecessor. The whole truth… What You Say - “We are a responsible party. The disaster has taken a turn for the worse today, just as BP put Gulf Coast native and BP executive Bob Dudley in charge of the cleanup effort.

2010 122

PRESENTATION NERVES: UNMASK THOSE PERCEPTIONS

Professionally Speaking...

Unfortunately it doesn't matter whether the stressful stimulus is a car careening toward us or the questions we'll get asked in next week's presentation; our brain responds with the same fight or flight response. In the fight or flight response, the brain is reacting instinctively to a perception, calling the autonomic nervous system into action. This technique, however, is not one that you can employ once and expect miracles.

2009 100

Pennsylvania Education Policy Roundup for September 8, 2013: Where’s the accountability for state and local elected officials responsible for providing a constitutionally mandated “thorough and efficient” education for 134,000 Philly students?

Speaking Of...

Keystone State Education Coalition: Pennsylvania Education Policy Roundup for September 8, 2013 : Where’s the accountability for state and local elected officials responsible for providing a constitutionally mandated “thorough and efficient” education for 134,000 Philly students? Their response has been a kick in the rear.

2013 40

Humour is all about the… timing

Pro Humorist

Working at a high level, stand-up comedians, for example, achieve a positive audience response (PAR) of 30 or above. PAR includes laughter, applause and so on; any positive response. You should also take into consideration the timings of a Q&A session if you’re expected to deliver one. Tags: Presentations Applause Audience Response Audiences Comedian Comedians humour Laughter Length Of Time Speeches

2009 100

Humour is all about the… timing

Pro Humorist

Working at a high level, stand-up comedians, for example, achieve a positive audience response (PAR) of 30 or above. PAR includes laughter, applause and so on; any positive response. You should also take into consideration if you’re expected to deliver a Q & A session. Tags: Presentations Applause Audience Response Audiences Comedian Comedians humour Laughter Length Of Time Speeches

2009 100

Six Speaking Skills You Need For Managing a Crisis

The Shy Speaker's Guide to Succes on Stage

The speaker was expected chair a media conference and deliver an official statement addressing a crisis that had struck the organization that he was working for. As the official spokesperson for the hotel, Gregory was expected to build and/or maintain the company’s image and explain the hotel’s position during his presentation to a room filled with hawkish reporters. Home About Gary Testimonials FREE MATERIALS!

3 acronyms to make email messages a little more effective

Craig Strachan - Keep Talking!

If you put NNTR in the end of the subject line (No need to reply, or no response needed), it tells the recipient that you are not expecting a response. Personally I prefer to assume that unless you explicitly tell the reader that a response is needed, a response is not expected. **EOM**. Hey are three acronyms you can use to make your email communication a little more effective. NNTR / NRN**.

Email 109

Speaking With Humor: Catchy Cultural References

Speak and Deliver

Most of us have been brought up on a steady diet of television, movies, music, and have an emotional response whenever a specific reference is made.

2009 52

Should You Use Storytelling in Scientific Presentations?

Presentation Guru

“Stories are anecdotes and we expect medical technologies to be based on a bit more solid evidence than that.”

2017 88

Learning is not a one-way street

Speak Schmeak

Whether you’re the training attendee or the coachee, you have responsibilities. As speakers, we can’t expect to just pour knowledge into an audience of empty vessels. And as audience members, we can’t expect to sit back and have knowledge poured into us.

2019 141

How to speak like a leader

PowerPoint Tips

Take responsibility for progress towards a goal. It turned out that she thought her role was just to provide statistics, whereas they were expecting her expert opinion. Do you think of yourself as a leader? Do you want to sound like a leader when you speak? What does that even mean?

2019 223

The Ultimate Guide to Using Metaphors in Presentations and Speeches

SlideModel

Companies are ships with a captain and designated roles and responsibilities for everyone on that ship. Consider incorporating their use in your next speech or presentation – you may find your audience response quite positive.

2020 74

Immigration reform: Nancy’s hurling lemons – here’s how John can make lemonade

The Presenter's Blog

Here’s what to look for in a considered GOP response: Step One: The Silent Judo Throw. Rather than causing a GOP headache, Mrs. Pelosi’s strategy could go some way to removing a couple of them – if the response is properly handled. by Peter Watts.

2014 151

C-Level Presentation Tip #7: Anticipate Tough Questions

Professionally Speaking...

Prepare your responses. Executive level presentations can strike fear into the hearts of even the most courageous business presenters. The conditions can be stormy and the likelihood of obstacles high. This series of tips will help you make a few tweaks to your.

2013 163

Workshop: Getting Your Book to Market Using Print on Demand (Kitchener)

Six-Figure Freelancer Blog

This workshop will define POD, spell out how POD works, reveal the author’s responsibility (other than writing the book) and discuss the steps authors can take to prepare books. The workshop will also look at what various POD companies do (for you) at what price, and outline the kind of distribution you can expect from POD companies.

Print 73

When Giving a Speech, It’s All About You!

DeFinis Communications

I told her that I understood her discomfort, but as the head of her department , she was expected not only to assume the role of leader, but also to provide clear direction and information so others could benefit from what she had to say.

2014 221

Book Review: 5 Steps To Conquer 'Death by PowerPoint'

Professionally Speaking...

It's Expected. One thing I particularly liked about the book was Bergman's assertion that audiences should take some responsibility in this epidemic by demanding better presentations.

2012 177

Be a Powerful Presenter … Even “On the Fly”

DeFinis Communications

So in those few seconds you have to plan your reply, use the simple rules of content organization: Keep your audience in mind, remember your purpose, and quickly organize your response into three discreet sections: beginning, middle, and end.

2014 279

Janet Yellen’s Double-Bluff of Darkness

The Presenter's Blog

The more senior an individual, the more we can reasonably expect them to know how to make themselves clear. by Peter Watts Paskale. Speaking slowly and clearly is the best way to help someone to understand you, right? Wrong.

2014 167

A Step-by-Step Guide to Developing Growth Mindset in Your Team

SlideModel

In short, it stands for switching from a highly individualist culture where everyone is expected to act as the smartest people in the room, to creating an environment that brings out the best in people as Microsoft CEO puts it.

2019 69

11 Tips: When Technology Comes to Work

Matt Eventoff

The response is “fine.” The responder feels good about it, as he or she just landed, had 100 emails in the inbox, and wanted to get a response out to everyone. Technology in the workplace has certainly become a proverbial “double-edged sword.”

Where is the Emergency Exit?

Executive Speech Coach

When you are the presenter the audience expects that you know where the emergency exits are. It's part of your responsibly as the speaker. With that leadership comes responsibly. As the presenter you are responsible when things go wrong – especially an emergency.

2012 56

Shopping with Cybercellar; a lesson in customer service

Craig Strachan - Keep Talking!

On Saturday afternoon I sent a complaint email to Cybercellar, expecting a response on Monday.

Charlie Rose - Iconic Television Personality Caught in Sex Harassment Vortex

Jane Genova: Speechwriter - Ghostwriter

Response from the television industry has been swift. Many expect other shoes to drop. Yet another shocker.    Men we have admired keep becoming caught in the sexual harassment vortex. Their careers seem near-destruction. At the top of the list is comic-turned U.S.

Experiences from the presentation trenches

PowerPoint Tips

I wasn’t paid but was expected to pitch a product at the end, using an affiliate link of the workshop organizer. The responses and feedback from the participants was outstanding. I gave 2 presentations in the last month and thought I’d share my experiences.

2015 167

No, We Can't Be Out of Work for a Long Time

Jane Genova: Speechwriter - Ghostwriter

When we lose a job we are expected to hustle fast to land another one. Employers pick up immediately that the applicant has become clueless about the persona expected in being a member of the workforce. From the get-go when we join the work world we are told:  Stay employed. 

2019 56

When Giving a Speech, It’s All About You!

DeFinis Communications

I told her that I understood her discomfort, but as the head of her department , she was expected not only to assume the role of leader, but also to provide clear direction and information so others could benefit from what she had to say.

2014 168

You don't need a stage to need stage presence

Speak Schmeak

Your boss turns to you, expecting you to fill in some details that are the purview of your department and expertise. You would be absorbed in the conversation, your mind already putting together the pieces that you're responsible for.

Stage 213

How to Start Digitizing Your Supply Chain Management

SlideModel

Real-time responsiveness – data about any changes in the supply chain gets instantly transmitted to the entire network. In fact, IoT has been among the most popular supply chain trends as of late with the adoption rates expecting to reach 86% over the next five years.

2019 72

The Language of Leadership - Queen Elizabeth Fails to Engage

Jane Genova: Speechwriter - Ghostwriter

  Yet, the Queen's response was old-line oganizationspeak. Currently, peoplespeak or conversational public statements are expected. What has been obvious is that Queen Elizabeth (along with those in the loop) is losing control of The Firm.

2020 52

The Silent Killer…(aka “Death by Meeting”)

Matt Eventoff

Clear expectations for every employee – Who is responsible for what, both before the meeting begins and when it wraps up? Who is responsible for following up? Portions originally in USA Today. “If you had to identify, in one word, the reason why the human race has not achieved, and never will achieve, its full potential, that word would be ‘meetings.” ” – Dave Barry. We all attend them, participate in them, and to varying degrees, loathe them.

Review: Cloudberry online backups

Craig Strachan - Keep Talking!

When I had a few questions, I got a rapid email response from them. If it continues running like I expect, I will use that free key.

Online 164

Rhetorical Devices: Epizeuxis

Manner of Speaking

“The consequences of global climate change are so pressing that it doesn’t matter who was responsible for the past. The rich nations and the poor nations have different responsibilities, but one responsibility we all have, and that is action. Knowing that I was just expected to observe, when everything in my instinct told me that I should be doing something. This post is part of a series on rhetoric and rhetorical devices.