Email Responding

The Communication Blog

discusses the often encountered problem of sending someone an email and not receiving a response. At least an acknowledgement that the email was received. And you don’t want to ask for a receipt which is generally considered inappropriate for personal email. The email asks you to do something and you don’t have the time or interest and it goes onto the back burner and eventually forgotten. The email is one of too many, a case of information overload.

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The results of writing an email naked….

SpeakerSue Says...

A naked email is an email written without the decency of dressing; personalization and care. Here is a naked email example: Good morning Sophie, I am the Director of Sales for the ABC hotel and I wanted to take a moment to reach out and inquire if our hotel might be able to assist your company with future lodging needs. The email is all about the writer. Beginning two out of two paragraphs with the word “I” will doom any email.

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The 3 most annoying email habits

SpeakerSue Says...

But when it comes to email, it’s the exception. When they want something from you, first you get a terse email request. Then an email demand. Then a really annoyed email telling you they’ve emailed you twice already. You spend an hour – or way more – writing an important, detailed email and your recipient (usually your “leader”) answers: Yes. Send short one-idea, one-question emails with clear subject lines.

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Facebook - Internal Emails as Potential Smoking Guns

Jane Genova: Speechwriter - Ghostwriter

FB -1.81% uncovered emails that appear to show Chief Executive Mark Zuckerberg's connection to potentially problematic privacy practices at the company, according to people familiar with the matter." An example of a possible smoking gun among the email dates back to April 2012.

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3 acronyms to make email messages a little more effective

Craig Strachan - Keep Talking!

Hey are three acronyms you can use to make your email communication a little more effective. If an email contains no actionable items add FYI to the subject line to tell the reader. Communication Productivity Writing emailNNTR / NRN**. If you put NNTR in the end of the subject line (No need to reply, or no response needed), it tells the recipient that you are not expecting a response. e.g.: > Minutes of last night’s meeting attached NNTR.

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How Email Can Immediately Improve Your CX

SpeakerSue Says...

You’re right that mainly I talk about how to write exceptional emails and how to communicate authentically and respectfully. And then it dawned on me: Writing exceptional emails provides the CX customers seek. That email you just wrote…did it do justice to your brand?

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How to use email to handle “objections”

SpeakerSue Says...

You know email is a rotten communication tool for answering questions because: 1. The key is to not use email to handle difficult questions. Write an email that piques their interest enough, provides so much care and vision and value that your buyer will want to accept or even make the call. In email your job is to give them enough confidence that they take or make a phone call to help you uncover the meaning of their words. You know this.

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How to respond to a difficult email

SpeakerSue Says...

No matter where in the world, when I ask participants to tell me what they need to learn to make their day worthwhile, they say, “how to respond to a difficult email.”. Don’t respond by email. Remember email is a strategic tool, especially when dealing with unhappy people.

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What high sales performers do before and in email…

SpeakerSue Says...

Email isn’t just a response to a request but a strategic tool that can set you apart from others” SpeakerSue. Email, when used strategically, is an amazing tool to initiate, nurture, grow and close business. But if modern, authentic sales process isn’t understood or applied, email morphs into opening words like, “How are you today?” And in email, give yourself permission to make the next step easy, friction-less and simple for them.

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Email and the “cuddle hormone”

SpeakerSue Says...

Email that focuses on transaction, information and content, appeal to the never satisfied left brain. Email that appeals to the “emotional brain” create desire, need, trust, happiness and more. You can email me directly if you prefer: Sue@SpeakerSue.com. Finally, every presentation I deliver is customized for your team, brand and needs so if you’re looking for practical, fun sales training, please email or call: +1-480-575-9711. Brain theory.

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Master the relationship even when your only tool is email

SpeakerSue Says...

It was especially cool because mainly we talk by email. But how do you bond and master the relationship when the only option, because of the client’s desire/schedule, relies exclusively on email? Here is the simple answer: Use your email messaging to maximize their experience.

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Diamonds (Emails, Facebook and MySpace) Are Forever

Matt Eventoff

Today it is emails, Facebook pages, MySpace pages, Flickr pages, and the list goes on and on. Emails Last Forever. Granted, this email exchange is a bit unusual. does not get meeting for said client, receives countless harsh emails, and apologizes 6 different times. This goes on for 19 emails. Calling the scheduler “Liz&# as opposed to “Elizabeth&# on one email. Emails (and diamonds) are forever.

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Online Communication – Email is Not Dead

Matt Eventoff

Email’s impending death has been written about ad nauseum, and never seems to come. Email has been, and in my opinion will continue to be, the dominant online communication medium of choice. Here is Elie’s post: Email is not dead – be careful the Silicon Valley koolaid that you drink by Elie Seidman on October 12, 2009. Jessica Vascellaro ( of lipsyncing fame ), the WSJ’s Silicon Valley reporter, has an article in todays’ WSJ titled “The end of the email era”.

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Email Marketing - 8 Common Mistakes

Jane Genova: Speechwriter - Ghostwriter

Email marketing is low in cost. The reality, though, is that many email campaigns fail. I know that because more of my marketing communications business is coming from those totally frustrated because their email had no reach. Most businesses need more than just email.

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Vocal Impact Tip: How to make them choose you over email

Kate's Voice

Check this out: 82% of people are likely to do something unrelated while on a conference call such as email or even chasing their dog down the street.

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Emotionally intelligent Email

SpeakerSue Says...

How many emails do you receive that get you wondering, “What’s wrong with her today?” ” And how often do the recipients of your emails think that about your messaging? Receiving thoughtless emails can ruin the day and they happen more than we think.

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11 Tips: When Technology Comes to Work

Matt Eventoff

While this post is not a definitive guide by any means, these 11 tips will help you to safely navigate the new workplace, and avoid situations that put a lot of people in bad positions each and every day: #1 Email Does Not Emote! – Emails are rarely seen as being too soft.

10 Biggest Email Pet Peeves of 2013

SpeakerSue Says...

During my workshops, Cheers and Ciao are always brought up by someone in the group, as sounding inauthentic, unless of course it’s a Brit writing or an email from an Italian counterpart. Getting an email that ends with: Your thoughts? Using email to make others look stupid.

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9 Tactics to Ensure Your Emails Get Results

SpeakerSue Says...

Email is the default communication in most offices today. Yet, poorly written emails • waste time. • 1.Know what you want to gain from the email before you begin writing it. Start your email with a greeting (Hi Name) to set a friendly, collaborative tone.

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Cold Emailing in Job Search - 5 Tips

Jane Genova: Speechwriter - Ghostwriter

For a while I had been sending email pitches to trade associations. Direct email to a person. Keep changing the email as the marketplace and you change. Most jobs, contract assignments, and new business for our enterprises aren't advertised.

Paterno family: Release all emails and records

TJ Walker Interactive

Uncategorized emails joe paterno paterno family scandal

Emotionally intelligent Email

SpeakerSue Says...

How many emails do you receive that get you wondering, “What’s wrong with her today?” ” And how often do the recipients of your emails think that about your messaging? Receiving thoughtless emails can ruin the day and they happen more than we think. Our egos get in the way of realizing that our email isn’t delightful to read!). Emails that are too long. Too many emails sent from the same person.

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Chris Christie Congratulates Obama by Phone, Tells Mitt Romney Tough Luck by Email

TJ Walker Interactive

Uncategorized chris christie Congratulates email Mitt Romney obama phone

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3 Important Tips from Psychology to Write Better Emails

SpeakerSue Says...

Attractive people earn an average of 3% to 4% than those with average looks , and your email will get better results too if you make it look appealing. That means: Subject line is reader relevant, truthful and a to-the-point summary of the content of that specific email.

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Email Etiquette meets I Love Lucy: Part 2

SpeakerSue Says...

Then, I start responding to my key emails and by the time I’ve finished writing one or two emails, my box is full again. By afternoon, I’m throwing emails everywhere just to keep up. The only chance you have to get your email read is to make it look appealing to read.

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What is your email style? Take this quick quiz…

SpeakerSue Says...

The out-of-office reply you receive says: “Thank you for your email. I will check my email at random times and will get back to you when I can. Want more “Email Wall of Shame” examples? What if it had said this: “Thank you for your email.

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The Extreme Hazards of Email - Steve Bannon Smart about That

Jane Genova: Speechwriter - Ghostwriter

" Author Michael Wolff reports that when Bannon received emails, his response usually consisted of one word.  Routine in e-discovery, emails, as well as text messages, are retrieved and analyzed. When choosing that fork in the road, Steve Bannon opted for business school.

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Drudge Report - Emails Come Back To Blow Up HillaryLand

Jane Genova: Speechwriter - Ghostwriter

" Then there is a link to an article about this in the respected The Washington Post: Here is an excerpt: " Newly discovered emails found on a  seized computer during an investigation of disgraced former Rep.

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Joe Paterno emails Show Greater Involvement with Sandusky Scandal

TJ Walker Interactive

Uncategorized email jerry sandusky joe paterno

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Email - Why Weren't Leaders Socialized To Be Circumspect?

Jane Genova: Speechwriter - Ghostwriter

Lawyers worth their salt warn clients to be totally circumspect in the content of their email. The most recent example of that is what is being revealed from the email sent by Colin Powell. Like many email accounts of big brandnames, his had been hacked.

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A Survival Guide: Email Error #1: Sending an email to the wrong person

SpeakerSue Says...

If you haven’t yet had that horribly nauseating feeling of realizing, about a nanosecond after hitting send, that you just sent an email to the wrong person, you will. Speak your truth as in: I never should have sent that email. Email them.

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Unfriend on Facebook/Click "Block" on Email and Smartphone

Jane Genova: Speechwriter - Ghostwriter

  In these social network times most of those on Facebook don't have the contact information for our email and smartphone. "Do that and you're running away from yourself, again."

Answer W5 before you write your next email

Six-Figure Freelancer Blog

An excerpt on email writing from Harness the Business Writing Process and from Harness the Email Writing Process : I know those who primarily write short messages sometimes feel that following the writing process will add significantly to the time they spend writing email messages. With that in mind, I want to show you the W5 email-writing shortcut. With that in mind, let’s go through the W5 process for several email messages and do some writing.

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Your Missed Branding Opportunity

Speaker Launcher

Every day I get about a hundred business emails. One thing I’ve noticed is that a large majority of these emails have @gmail.com at the end of them. You saw that I mentioned these are business emails, right? If you are using a gmail.com email address, or heaven forbid […].

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Since Webisites Don't Provide Email Addresses.

Jane Genova: Speechwriter - Ghostwriter

But, as is increasingly the new normal, it was impossible to track down Uber's email address on its website. More and more websites don't provide an email address as a mode of contact. The Georgia law firm Butler Tobin had a problem. Its client had been badly injured in an Uber accident. Therefore, the letter of spoilage couldn't be sent. However, what Butler Tobin did accomplish was to pick up on Uber's twitter handle. It launched communications in that matter.

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Unsubscribe: Ending email bullying is now automated

Jane Genova: Speechwriter - Ghostwriter

Those organizations which obsessively transmit email communications (e.g.   Removing most of this unwanted email has improved my ability to focus on the email that is important to my business. several times a day) likely have no idea they are damaging their brandname.

Twitter's New Rules - Another step in eliminating traditional email

Jane Genova: Speechwriter - Ghostwriter

That's because conversations on Twitter, as well as on Facebook and LinkedIn, are replacing the use of traditional email. There is no email address. The message is: The cool dudes have already moved away from email. Of course, an email account can also be hacked. 

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Compress your PowerPoint (and other) files for easy emailing and handling

PowerPoint Tips

Typically these files don’t reduce much with traditional compression, but our software can often reduce them enough to easily send by email. Mike Power: Anyone with a file that’s too large to email can use our software to quickly reduce it and send it on its way.

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Burning Bridges? Extreme Integrity? Or, Machiavellian Move? - In Exit Email Partner Steven Baik Flames the Law Firm

Jane Genova: Speechwriter - Ghostwriter

Baik sent an email to Sidley clients. So, Baik's email was likely not a shocker to clients. As he was departing his partner position at Sidley, Steven Baik burned all bridges. He was on the way to his new position with a former client PUBG, a video game company.

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Answer W5 before writing your next email

Six-Figure Freelancer Blog

An excerpt on email writing from Harness the Business Writing Process and from Harness the Email Writing Process. I know those who primarily write short messages sometimes feel that following the writing process will add significantly to the time they spend writing email messages. With that in mind, I want to show you the W5 email-writing shortcut. With that in mind, let’s go through the W5 process for several email messages and do some writing.

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2 Easy Email Changes to Sell More

SpeakerSue Says...

What are the first and second things you look at when you read an email? If the email passes that test, you open it, but wait… you probably don’t yet read it. Align the subject line with the email content. Make sure the subject line accurately reflects what the email is about.). Email Etiquette & Productivity Selling Skills email as a sales tool email etiquette how to say it to sell it Power Sales Writing sales skills

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THE 3 most embarrassing business emails/texts: Can you beat it?

SpeakerSue Says...

In my selling skills programs, I almost always spend at least a few minutes with the group talking about what email etiquette is today. One thing groups always ask is how to deal with humiliation like when you send an email/text to the wrong person. So when her client emailed her asking about the costs due, she wrote the following email to her director: “I am so dumb and I am sorry. Then I sent the email to the new client.

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The Persuasive Email: 3 Quick Tips

SpeakerSue Says...

If you could change one thing about the way other people write emails, what would it be? don’t make me guess which email you’re responding to. The key to being persuasive in email is to respect the other person. When checking your email, see which words can be cut. But if you’re like most sales professionals, you’ll quickly get the point about how you can write a more persuasive email.

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