Why Customer Centricity Will Win You More Business (in 2020)


Customer centricity is a buzzword you can hardly escape these days. But, despite so much talk, few companies actually understand how to keep their customer focus sharp and, more importantly, why this area is worth more attention. What is Customer Centricity?

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“No problem” and Other Customer Turn offs

SpeakerSue Says...

Me: I’m calling about the Paul McCartney pre-sale tickets for the August 12 show in Phoenix. Paul McCartney pre-sale tickets for the August 12 show in Phoenix. Every time you do, according to CEB research, the less comfortable the customer feels moving forward with the sale. Communication Skills Selling Skills communication tips how to say it to sell it interpersonal communication skills sales mastery sales training SpeakerSue

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How to Prepare a Listing Presentation: Guide for Real Estate Pros


To win more listings, move on from having a polite “pre-sales” chit chat with prospects to doing full-scale presentations of your services. To save you time on design, we have lined up a few short real estate bio templates you can grab and customize.

Top 20 Seminar Scams and How to Avoid Them

Great Public Speaking

Top 20 Seminar Scams: · Fake Application Process · Fake Marketer of the Year Program · Celebrity Hype · Done for You Programs · Refusal to Record · Fake Urgency · Lying About Results · Misrepresentation · Shills · Theft by Conversion · Fake & Paid Testimonials · Networking Promises · Refund Policies · Pre-Sale Contact · Fake Access · Your Ideas are Great! It is designed to protect consumers from high pressure sales tactics. in sales in a very short period of time.

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