Customize the PowerPoint interface

PowerPoint Tips

Your work in PowerPoint can go faster and easier if you customize the interface so that you don’t have to click so many times to find commands that you use often. I cover how to customize the QAT in an earlier blog post, “ Work faster in PowerPoint.”

Customize slide objects to the extreme

PowerPoint Tips

Do you want to take customization of slide objects to the extreme? You can customize slide objects in 2 big ways: Combine Shapes: You can add them together (Union), substract them, and more — combine, fragment (PowerPoint 2013 only), intersect.

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Custom graphic contest winners!

PowerPoint Tips

In my earlier post, “ Anatomy of a custom graphic ,” I described a technique for blending images using transparency. Click here to find out about customized training to bring your presentations to the next level!

Save PowerPoint customizations for the Quick Access Toolbar and ribbon

PowerPoint Tips

Do you customize the Quick Access Toolbar? I explain how to customize the Quick Access Toolbar in “Work Faster in PowerPoint.” ” And I explain how to customize the ribbon in “Customize the PowerPoint interface.”

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Customize the colors in your slide master

PowerPoint Tips

Lack of the needed custom layouts in the slide master, requiring manual adjustments on many slides. Here’s the procedure for customizing colors in PowerPoint by setting your theme’s color to the colors you actually want to use.

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How to create your very own cool shapes with the Custom Shapes tools: Part III-Intersect

PowerPoint Tips

In Part I of this series, I explained the Union tool and how to get all the Custom Shapes tools on your Quick Access toolbar. Shapes & text boxes custom shapes intersect shapes

The Sales Myth: Delighting Customers Converts Leads

SpeakerSue Says...

If you sell luxury products, it’s likely that you want to delight your customers. Too many salespeople misunderstand the directive and think they need to concede more and lower prices so that they don’t have to say no to their valued customer/client/guest.

How to create your very own cool shapes with the Custom Shapes tools: Part IV-Combine

PowerPoint Tips

This is the final installment of a 4-part series on the Custom Shapes tools. Shapes & text boxes combine shapes custom shapes shapesIf you haven’t read those posts, I recommend reading them first.

“No problem” and Other Customer Turn offs

SpeakerSue Says...

Every time you do, according to CEB research, the less comfortable the customer feels moving forward with the sale. THIS IS A TEST. THIS IS A TEST OF THE EMERGENCY WARNING SYSTEM. . THIS IS ONLY A TEST. THIS IS A TEST. . THIS IS A TEST OF THE EMERGENCY WARNING SYSTEM. THIS IS ONLY A TEST. This agent failed. Can you spot why? Me: I’m calling about the Paul McCartney pre-sale tickets for the August 12 show in Phoenix. Agent: No problem.

How to create your very own cool shapes with the Custom Shapes tools: Part I-Union

PowerPoint Tips

It’s called Custom Shapes, and it’s a set of 4 tools that you can use to create your very own shapes–the sky’s the limit! Why do you need Custom Shapes? For a professional, designer (custom-made) look. How to use Union to create a simple custom shape.

How to create your very own cool shapes with the Custom Shapes tools: Part II-Subtract

PowerPoint Tips

This is Part II of a series on custom shapes. In that post I explain how to find the custom shapes feature. Shapes & text boxes custom shapes shapes subtractPart I, on Union is here. The Subtract command subtracts one shape from another.

Six customer service tips for speakers

Speak Schmeak

While reading hubby's company newsletter last week, I came across some excellent retail customer service tips, which I've adapted for speakers. Guess what: If you're a speaker, you're in customer service, too! Always suggest a different item if we don’t carry something a customer wants.

This is what customer service is!

Craig Strachan - Keep Talking!

The customer service staff were friendly, supportive and helpful. Customer Service Amazon KindleI have had my Amazon Kindle for about 18 months (6 months out of warranty), and a few weeks ago it started behaving strangely, in that whenever it went onto standby, it would crash. So, I started a live chat with Amazon support on their website to see if we could resolve it.

Create a product catalog with custom layouts

PowerPoint Tips

Sales reps can use PowerPoint to create a product catalog that they bring to potential customers. You accomplish this with a custom layout. A custom layout creates a framework to the slide’s layout. Create a custom layout in PowerPoint 2007 and 2010.

Shopping with Cybercellar; a lesson in customer service

Craig Strachan - Keep Talking!

As Johann and I agreed it was the courier that messed up (and not Cyberceller themselves), but we also agreed that as a customer it was not my problem who messed up. You can turn a customer around by turning a negative experience into a positive one.

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New research questions the benefits of custom animation in PowerPoint

Speaking about Presenting

The PowerPoint custom animation they used. Previous research has shown that where custom animation is used to deliver a familiar topic, the animation has a positive impact on student learning. Tags: Powerpoint custom animation PowerPoint presentation research Stephen Mahar

Work faster in PowerPoint

PowerPoint Tips

Customize the Quick Access toolbar. To customize the Quick Access toolbar, click the arrow at its right end, shown by the red arrow at the right. PowerPoint Tips customize Quick Access Toolbar right-click shortcuts user interface

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Sales pitch strategy

The Presenter's Blog

Match your character to the customer. Persona is the technique of deciding which personal or professional characteristics will give you the most connection to the customer audience. From the perspective of winning new customers, all you’ll achieve is preaching to the converted.

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Charteo review – create custom slide decks

Craig Strachan - Keep Talking!

It’s an online tool called Charteo, which allows you to create a custom slide deck based on a selection of over 10000 online slides. In summary, you pick and choose your slides and create a custom desk. Here is an interesting way to create your presentations.

An easy tip to customize your content

Speak Schmeak

This is the kind of subtle tweak that performers and speakers make, from gig to gig, to make sure that at least some of their content is customized to the group.

Sales presentation outline

The Presenter's Blog

Here are eight ideas for creating a sales presentation outline that targets your sales message onto this specific customer, in this specific moment. No two customers are alike, so time spent customizing your outline will infinitely raise your chances of success. by Peter Watts.

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Create an interactive menu in PowerPoint Office Mix

PowerPoint Tips

But if you are already somewhat familiar with Office Mix, maybe have even created one or two Mix presentations yourself, I am going to explain how to take Mix Interactivity to the next level by designing and creating your own custom interactive menu into your Office Mix presentation.

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Create consistent slides with layouts

PowerPoint Tips

In PowerPoint 2007 and 2010, you can create custom layouts. This is a great feature, so see my tip, “ Create a custom layout ” for details. Slide layout custom layouts layouts slide layoutI see lots of bad slides!

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The Power of Using Crowdsourcing for Product Development

Speaker Launcher

Most Recent Post Speaker Product Development crowdsourcing customer feedback product development product inspirationCrowdsourcing is one of those buzzwords we all hear tossed around these days.

Family Dollar - Way It's Trying to Turn Customers into Loss-Prevention Posse

Jane Genova: Speechwriter - Ghostwriter

Over its loudspeaker, it informs customers how happy it is to be able to offer such great bargains. Those customers can ensure that will continue to happen by reporting to the clerks what they perceive as shoplifting.

Snail Mail - Powerful Marketing Tool, When Customized

Jane Genova: Speechwriter - Ghostwriter

Marketers have to customize the style and be creative in that. Most clients come to me to boost their click-open/Call To Action rate in email. Increasingly I am recommending that in the A/B testing we experiment with snail mail.

Use your customers to improve your product

Craig Strachan - Keep Talking!

This is a simple and elegant way to make a better product, and to have happier customers. How are you involving your customers? Is it easy for your customers to provide feedback? I have been using Microsoft Office 2010 for a few months now.

Do you want my money or not?

Craig Strachan - Keep Talking!

Communication Customer Service business customer service moneyWhy do so many companies make it so difficult to give them money? Here are just 5 ways to make me take my money elsewhere? Don’t have a website. Have a website, but don’t provide contact details. Have a website with contact details, but don’t respond to my queries. Don’t return my phone calls. Break your promises, or make unreasonable promises. I bet you are thinking that your business would never do any of these.

Powerpoint custom animation experiment - check out the animation for yourself

Speaking about Presenting

Yesterday, I reported on the results of an experiment into the impact of Powerpoint custom animation on learning. Guidelines for use of custom animation. I’m not ready to throw out custom animation on the basis of this research.

6 Easy Ways to Deal with Difficult Customers

SpeakerSue Says...

Have you ever had to deal with a customer who made you crazed? What advice do you have for dealing with difficult customers? Who hasn’t? They have different expectations and want us to know! These 6 ideas will help: 1. Check to make sure it’s them and not you. (I I know, I hate this too. Especially when it’s me. But remember the old finger pointing test; when we wag that finger at someone else, count how many are pointing back at ourselves!).

Be afraid of our customers

Craig Strachan - Keep Talking!

Be afraid of our customers, because those are the folks who have the money. Tags: Communication Leadership & Management Speaking Stories Web/Tech afraid customers quotes Heard in a presentation by (the other) Michael Jackson. Yes, you should wake up every morning terrified with your sheets drenched in sweat, but not because you’re afraid of our competitors. Our competitors are never going to send us money.”. Jeff Bezos, CEO, Amazon.com.

Why a CRM is Essential for Growing a Speaking Business

Speaker Launcher

Most Recent Post Technology Speaking Business business technology crm customer relationship management espeakers growing a speaking business infusionsoft insightlyAs a speaker looking to grow your business, you must think about building an infrastructure that will support that growth.

Like Riding a Bike

Manner of Speaking

Seth Godin is the author of several books about “marketing, the spread of ideas and managing both customers and employees with respect” They are bestsellers. His blog is one of my favourites and I highly recommend it. I love cycling. And living … Continue reading → Seth Godin practice Presentation public speaking

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The Customer is Always Right. And for the duration of your speech, the audience is your only customer

Pivotal Public Speaking

It has always been a challenge to maintain the view that the customer is always right – not just in speaking, but in business especially. It can try the most patient and accommodating business owner or customer service professional. But if we can achieve it, maintain that view, go into our speaking with [.]. audience public speaking quotations about public speaking

Six customer service tips for speakers

Speak Schmeak

While reading hubby's company newsletter last week, I came across some excellent retail customer service tips, which I've adapted for speakers. Guess what: If you're a speaker, you're in customer service, too! Always suggest a different item if we don’t carry something a customer wants.

Healthcare's Struggle in Customer Service - EyeCare Associates' Model (Northeastern OH)

Jane Genova: Speechwriter - Ghostwriter

From the get-go, Eve Care Associates surprised me with its customer service. Ernestine the Operator was on the money when she bluntly told customers: Hey, you gotta put up with us. Those studying healthcare delivery and customer service might swing by EyeCare Associates and observe.

Public Speaking Mistakes: Are You Caught in the Show-Off Trap?

Speak and Deliver

But when the speech is the exact same from audience to audience, with ZERO customization, ZERO consideration for the individuality of the client, you're speaking for you, not for them. You are sooooo cute! Your gestures, your voice, your vast vocabulary!

Customizing Your Presentation

Communication Steroids

Skip to content Follow: RSS Twitter Home About Contact Us Current Programs Inner Circle Newsletter Products 20 Presentation Skills That Kill: Audio CDSeminar Social Media and Public Relations: Audio Task Oriented Teams: Audio CDSeminar What We Do Customizing Your Presentation by Tim 'Gonzo' Gordon on March 22, 2010 Should you customize all of your presentations?

Real Customer Service?

Speaking Of...

There are speakers and trainers who make their living teaching companies about customer service--what it is, and how to deliver it. A few simple, friendly words, delivered honestly, while you look at me, get my attention, and keep me coming back as your customer. Tags: customer service hospitality courtesy I think stories tell it best. We stopped at a highway rest stop on a recent car trip to another state. The kind of place that's part of the state highway system.

Cover Letters - Creating Illusion They Are Custom-Made (5 musts)

Jane Genova: Speechwriter - Ghostwriter

The good news is that we can retrofit our pattern letter to come across as custom-made for that particular opportunity. The search for work has become increasingly time-consuming. And we have to do it more often.