Customize the PowerPoint interface

PowerPoint Tips

Your work in PowerPoint can go faster and easier if you customize the interface so that you don’t have to click so many times to find commands that you use often. I cover how to customize the QAT in an earlier blog post, “ Work faster in PowerPoint.”

Customize slide objects to the extreme

PowerPoint Tips

Do you want to take customization of slide objects to the extreme? You can customize slide objects in 2 big ways: Combine Shapes: You can add them together (Union), substract them, and more — combine, fragment (PowerPoint 2013 only), intersect.

Custom graphic contest winners!

PowerPoint Tips

In my earlier post, “ Anatomy of a custom graphic ,” I described a technique for blending images using transparency. Click here to find out about customized training to bring your presentations to the next level!

Create custom picture placeholder shapes

PowerPoint Tips

The secret here is to use any shape, even a custom shape, to define the shape of the placeholder. Images Shapes & text boxes custom shapes pictures placeholders shapesJulie Terberg has written a great blog post about creating picture placeholders.

Shopping with Cybercellar; a lesson in customer service

Craig Strachan - Keep Talking!

As Johann and I agreed it was the courier that messed up (and not Cyberceller themselves), but we also agreed that as a customer it was not my problem who messed up. You can turn a customer around by turning a negative experience into a positive one.

Use your customers to improve your product

Craig Strachan - Keep Talking!

This is a simple and elegant way to make a better product, and to have happier customers. How are you involving your customers? Is it easy for your customers to provide feedback? I have been using Microsoft Office 2010 for a few months now.

Customize the default theme to instantly get the look you want

PowerPoint Tips

If you’re in this situation, then customizing the default theme in PowerPoint 2007, 2010 or 2013 will solve your problems! Again click the Themes gallery More button and look in the Themes gallery’s Custom section. Backgrounds & color custom theme default theme theme

Customize the colors in your slide master

PowerPoint Tips

Lack of the needed custom layouts in the slide master, requiring manual adjustments on many slides. Here’s the procedure for customizing colors in PowerPoint by setting your theme’s color to the colors you actually want to use.

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Save PowerPoint customizations for the Quick Access Toolbar and ribbon

PowerPoint Tips

Do you customize the Quick Access Toolbar? I explain how to customize the Quick Access Toolbar in “Work Faster in PowerPoint.” ” And I explain how to customize the ribbon in “Customize the PowerPoint interface.”

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Be afraid of our customers

Craig Strachan - Keep Talking!

Be afraid of our customers, because those are the folks who have the money. Tags: Communication Leadership & Management Speaking Stories Web/Tech afraid customers quotes Heard in a presentation by (the other) Michael Jackson. Yes, you should wake up every morning terrified with your sheets drenched in sweat, but not because you’re afraid of our competitors. Our competitors are never going to send us money.”. Jeff Bezos, CEO, Amazon.com.

This is what customer service is!

Craig Strachan - Keep Talking!

The customer service staff were friendly, supportive and helpful. Customer Service Amazon KindleI have had my Amazon Kindle for about 18 months (6 months out of warranty), and a few weeks ago it started behaving strangely, in that whenever it went onto standby, it would crash. So, I started a live chat with Amazon support on their website to see if we could resolve it.

10 things to never say to a customer

Craig Strachan - Keep Talking!

Here is a brief extract from an interesting list of 10 things to never say to your customer. Speech presented in September 2007, discussing customer service, and how. Speech presented in September 2007, discussing customer service, and how. Tags: Communication Leadership & Management Lists of 10 (or more) customer service lists It is from&# the amazing service guy&#. How many of these have been said to you? “We’d We’d like to help, but it’s our company policy…”.

Charteo review – create custom slide decks

Craig Strachan - Keep Talking!

It’s an online tool called Charteo, which allows you to create a custom slide deck based on a selection of over 10000 online slides. In summary, you pick and choose your slides and create a custom desk. Here is an interesting way to create your presentations.

Powerpoint custom animation experiment - check out the animation for yourself

Speaking about Presenting

Yesterday, I reported on the results of an experiment into the impact of Powerpoint custom animation on learning. Guidelines for use of custom animation. I’m not ready to throw out custom animation on the basis of this research.

How to create your very own cool shapes with the Custom Shapes tools: Part IV-Combine

PowerPoint Tips

This is the final installment of a 4-part series on the Custom Shapes tools. Shapes & text boxes combine shapes custom shapes shapesIf you haven’t read those posts, I recommend reading them first.

How to create your very own cool shapes with the Custom Shapes tools: Part I-Union

PowerPoint Tips

It’s called Custom Shapes, and it’s a set of 4 tools that you can use to create your very own shapes–the sky’s the limit! Why do you need Custom Shapes? For a professional, designer (custom-made) look. How to use Union to create a simple custom shape.

How to create your very own cool shapes with the Custom Shapes tools: Part III-Intersect

PowerPoint Tips

In Part I of this series, I explained the Union tool and how to get all the Custom Shapes tools on your Quick Access toolbar. Shapes & text boxes custom shapes intersect shapes

How to create your very own cool shapes with the Custom Shapes tools: Part II-Subtract

PowerPoint Tips

This is Part II of a series on custom shapes. In that post I explain how to find the custom shapes feature. Shapes & text boxes custom shapes shapes subtractPart I, on Union is here. The Subtract command subtracts one shape from another.

Six customer service tips for speakers

Speak Schmeak

While reading hubby's company newsletter last week, I came across some excellent retail customer service tips, which I've adapted for speakers. Guess what: If you're a speaker, you're in customer service, too! Always suggest a different item if we don’t carry something a customer wants.

Six customer service tips for speakers

Speak Schmeak

While reading hubby's company newsletter last week, I came across some excellent retail customer service tips, which I've adapted for speakers. Guess what: If you're a speaker, you're in customer service, too! Always suggest a different item if we don’t carry something a customer wants.

How Well Does Your Business Rate When It Comes to Delighting Customers?

Speaker Launcher

The post How Well Does Your Business Rate When It Comes to Delighting Customers? Most Recent Post Speaker Marketing Speaker Product Development customer satisfaction customer service serving clientsThis past week I attended my first Masters Golf Tournament at Augusta National Golf Course. I surprised my husband with the tickets for Christmas, and we were both blown away by the experience and the operation.

Create a product catalog with custom layouts

PowerPoint Tips

Sales reps can use PowerPoint to create a product catalog that they bring to potential customers. You accomplish this with a custom layout. A custom layout creates a framework to the slide’s layout. Create a custom layout in PowerPoint 2007 and 2010.

New research questions the benefits of custom animation in PowerPoint

Speaking about Presenting

The PowerPoint custom animation they used. Previous research has shown that where custom animation is used to deliver a familiar topic, the animation has a positive impact on student learning. Tags: Powerpoint custom animation PowerPoint presentation research Stephen Mahar

Snail Mail - Powerful Marketing Tool, When Customized

Jane Genova: Speechwriter - Ghostwriter

Marketers have to customize the style and be creative in that. Most clients come to me to boost their click-open/Call To Action rate in email. Increasingly I am recommending that in the A/B testing we experiment with snail mail.

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An easy tip to customize your content

Speak Schmeak

This is the kind of subtle tweak that performers and speakers make, from gig to gig, to make sure that at least some of their content is customized to the group.

Customizing Your Presentation

Communication Steroids

Skip to content Follow: RSS Twitter Home About Contact Us Current Programs Inner Circle Newsletter Products 20 Presentation Skills That Kill: Audio CDSeminar Social Media and Public Relations: Audio Task Oriented Teams: Audio CDSeminar What We Do Customizing Your Presentation by Tim 'Gonzo' Gordon on March 22, 2010 Should you customize all of your presentations?

Check-Out Clerk - Assertion of Human Dignity or Lousy Customer Service?

Jane Genova: Speechwriter - Ghostwriter

I expected the usual customer service platitude about being sorry for the delay. No, I didn't march to the customer service desk and demand to talk to the manager and get the email address of the corporation owner.

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Real Customer Service?

Speaking Of...

There are speakers and trainers who make their living teaching companies about customer service--what it is, and how to deliver it. A few simple, friendly words, delivered honestly, while you look at me, get my attention, and keep me coming back as your customer. Tags: customer service hospitality courtesy I think stories tell it best. We stopped at a highway rest stop on a recent car trip to another state. The kind of place that's part of the state highway system.

Healthcare's Struggle in Customer Service - EyeCare Associates' Model (Northeastern OH)

Jane Genova: Speechwriter - Ghostwriter

From the get-go, Eve Care Associates surprised me with its customer service. Ernestine the Operator was on the money when she bluntly told customers: Hey, you gotta put up with us. Those studying healthcare delivery and customer service might swing by EyeCare Associates and observe.

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Cover Letters - Creating Illusion They Are Custom-Made (5 musts)

Jane Genova: Speechwriter - Ghostwriter

The good news is that we can retrofit our pattern letter to come across as custom-made for that particular opportunity. The search for work has become increasingly time-consuming. And we have to do it more often.

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The Customer is Always Right. And for the duration of your speech, the audience is your only customer

Pivotal Public Speaking

It has always been a challenge to maintain the view that the customer is always right – not just in speaking, but in business especially. It can try the most patient and accommodating business owner or customer service professional. But if we can achieve it, maintain that view, go into our speaking with [.]. audience public speaking quotations about public speaking

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Customers don't always enter through the front door

Speak Schmeak

Customers don't always enter through the front door. I've been enjoying the recent upgrades to La Cumbre Plaza , Santa Barbara's oldest shopping mall (or "outdoor lifestyle center," if you like), which opened in 1967.

Customers don't always enter through the front door

Speak Schmeak

Customers don't always enter through the front door. I've been enjoying the recent upgrades to La Cumbre Plaza , Santa Barbara's oldest shopping mall (or "outdoor lifestyle center," if you like), which opened in 1967.

Hybrids: Package services, giving clients/customers choices

Jane Genova: Speechwriter - Ghostwriter

  In Denver, reports Sarah Perez in Tech Crunch, the retailer is piloting a version through which customers can order groceries online.  That is, provide a menu of options to clients/customers. WalMart has turned online grocery delivery into an interesting hybrid.

An easy tip to customize your content

Speak Schmeak

This is the kind of subtle tweak that performers and speakers make, from gig to gig, to make sure that at least some of their content is customized to the group. I watched part of Kevin Nealon 's stand-up special, "Now Hear Me Out" last night, and I was struck by this one moment in the routine. He's talking about picking baby names and using names of commercial products so that he can get his children sponsored through college.

The Sales Myth: Delighting Customers Converts Leads

SpeakerSue Says...

If you sell luxury products, it’s likely that you want to delight your customers. Too many salespeople misunderstand the directive and think they need to concede more and lower prices so that they don’t have to say no to their valued customer/client/guest.

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Bypassing "Old" - Sell What You Can Do for Employer/Customer/Client

Jane Genova: Speechwriter - Ghostwriter

Call it The Ageism Effect. So many over-50 are stuck with the mindset that they are "old." " And, as I hammer in this book , free to download, that makes them totally self-defeating in finding, holding onto, and moving on to better work. 

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Staples' Customer-Service Hero Stories - Totally Tech

Jane Genova: Speechwriter - Ghostwriter

June 27th, 2014 will go down in Staples history as The Customer-Service Hero Story.   In the pre-digital era, customer-service hero stories were all about material goods, like tailored suits from Nordstrom.

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Discover Card's Systems, Customer Service - Irate (Former) User Loses It

Jane Genova: Speechwriter - Ghostwriter

On a feedback survey I would not give him an "A" in savvy customer service. Let's cut to the chase. Last night I canceled my Discover Credit Card.

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2 ways to save time and effort by setting default shape formats in PowerPoint

PowerPoint Tips

I can customize my themes! Here are the steps to customize it to always get a theme with shapes that have no outlines. Right-click the status bar in PowerPoint to see the Customize Status Bar list. You can do this for your customized theme as well.

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