How to follow up lost sales

SpeakerSue Says...

Don’t offer to lower your prices during this phone call! You’ll simply have to start lower next time and you’ve taught them that you aren’t trustworthy – you saved your best pricing for the last possible negotiation. Ask if you set up a call time to learn more about how you can serve them better next time. When the time is right, you can feel confident your customers will be barking with joy!

Sales 46

Cultural Email Differences – Do they exist? 4 Considerations….

SpeakerSue Says...

Immediately calling someone by their first name, in the USA, is almost expected. Take the time to type Hi, Hello, Good morning. Wasting another’s time is disrespectful. Take the time to organize your thoughts before you write so that you can make it easy for the other person to follow you. Write conference call times in their time zone rather than yours. Provide your skype address the first time.

Email 40

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

Cultural Email Differences – Do they exist? 4 Considerations….

SpeakerSue Says...

Immediately calling someone by their first name, in the USA, is almost expected. Take the time to type Hi, Hello, Good morning. Wasting another’s time is disrespectful. Take the time to organize your thoughts before you write so that you can make it easy for the other person to follow you. Write conference call times in their time zone rather than yours. Provide your skype address the first time.

Email 40

George Osborne + Chris Grayling = Geoffrey Howe

Max Atkinson

And we’ll make sure for those of you- those parts of the country with traditional producers that we protect local traditional products But we'll call time on the drinks that fuel antisocial behaviour. (1 Having seen shadow Chancellor George Osborne and shadow Home Secretary in action at the Tory Party Conference, an uninspiring voice from from the past started to echo in my mind: Sir Geoffrey (now Lord) Howe.

The all-in-one on ums, and how public speakers can fix them for real

The Eloquent Woman

You can call it a first aid, fix-it-up kit if you want, but I get enough repeated questions about ums, uhs and other unintended speech disfluencies that I'm packing up all The Eloquent Woman's wisdom on ums and putting it here in one place for you. More recently, some readers started sharing this post again on Twitter: @ dontgetcaught hey, I just linked to your advice on "um" and time-buying phrases today. :) — Becky McCray (@BeckyMcCray) February 28, 2013 @ dontgetcaught sure did.

2013 73

Audience Interaction is Easier Than You Think - Part III Q&A

Speak and Deliver

Worse yet, the last question (or, in the case of some audiences, sarcastic statement couched as a question) in your time allotment might be so far in left field, or elicit enough crowd response, the participant effectively gets the last word and the lasting impression, instead of your message. Time the Q&A to take place earlier in the speech, allowing you 5 minutes or so to wrap up. When you restate the question, consider reframing it at the same time. Call Time-Out.

Q&A 51

The all-in-one on ums

The Eloquent Woman

You can call it a first aid, fix-it-up kit if you want, but I get enough repeated questions about ums, uhs and other unintended speech disfluencies that I'm packing up all The Eloquent Woman's wisdom on ums and putting it here in one place for you. First off, know that ums, uhs, ahs, and all other speech disfluencies, as they're called, are normal--they make up around 10 percent of everyone's speech.

2010 65

Claptrap 9: Broadcasters' bile and SDP sulks

Max Atkinson

When Shirley Williams tried to 'call time', at the end of the allotted four minutes, she was shouted down by party members. Meanwhile, his colleague Peter Snow, who had wanted me to appear on Newsnight after the Chesterfield by-election a few months earlier (see Claptrap 6 ), had seen us being filmed by the Granada crew as we left the hall - and lost no time in telling Robin Day what was going on.

2009 40