Fact & fiction about body language 1: Folded arms, defensiveness and the Mehrabian myth
AUGUST 16, 2010
I was interviewed recently for a BBC Radio 4 'Word of Mouth' programme on body language that's scheduled to be broadcast tomorrow. This, coupled with the fact that the main guest being advertised in the BBC's advance publicity is a body language expert, means that there's a fair chance that my position on the subject may not get as full a hearing as I'd like. Is 93% of communication non-verbal?