I was reminded of the power of endings when I went to another Red Rocks concert a few weeks back--this time it was David Gray (with Aimme Mann and Beth Orton). Read it for yourself in Kahnemann's 2002 Nobel Prize lecture at [link] Take care when designing experiences, not to design solely for the customer's thinking brain. And not in the style of the middle of a David Gray concert where the prevalent Creating Passionate Users About Search CPU Blog Past favorites Angry/negative people can be bad for your brain Code like a girl Ultra-fast release cycles and the new plane When only the glib win, we all lose How to be an expert Creativity on speed Micromanagement: the Zombie Function The hi-res user experience Mediocrity by "areas of improvement" Death by risk-aversion Crash course in learning theory Free Range Posts (open